Suite King – NO SMOKING
Sleeps 3 · 56 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
MORAZEN Surabaya
★★★★ Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, ID
9.8 guest rating· 138 reviews
About this hotel
Luxurious Accommodation in Surabaya's Genteng District
Indulge in Premium Amenities : MORAZEN Surabaya offers an indoor pool, fitness center, sauna, and hot tub for a relaxing stay.
Culinary Delights : Enjoy a variety of cuisines at the on-site restaurant, including American, Cantonese, and Chinese dishes, with options for vegetarian, halal, and vegan guests.
Convenience at Your Fingertips : Benefit from services like room service, a 24-hour front desk, free WiFi, a business center, and a bar for unwinding.
Experience comfort and convenience at MORAZEN Surabaya. Book now for an unforgettable stay in Surabaya's vibrant Genteng district.
Rooms & rates
Royal Suite King – NO SMOKING
Sleeps 3 · 60 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Deluxe King – SMOKING
Sleeps 3 · 29 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Superior Twin Room - SMOKING
Sleeps 2 · 28 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Suite with City View
Sleeps 2 · 98 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Executive King – SMOKING
Sleeps 3 · 38 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Executive King – NO SMOKING
Sleeps 3 · 38 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Deluxe Twin Bed Non-Smoking
Sleeps 2 · 29 m² · 2× Twin bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Junior Suite King Bed, Non Smoking
Sleeps 2 · 56 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
- Private bathroom
Deluxe Twin – NO SMOKING
Sleeps 3 · 29 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee/tea maker
Amenities
- Free WiFi
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Sauna
- Fitness facilities
- Free Parking
- Accessible parking
- Valet parking
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
Show all 78 amenities
- Snack bar
- Air conditioning
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Airport shuttle (additional charge)
- Access to health care professionals
- Airport drop off
- Airport pick up
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Evening entertainment
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fruits
- Games room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Ironing service
- Key access
- Key card access
- Kid meals
- Kids' outdoor play equipment
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Steam room
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
Location
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, ID
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.8138 reviews
+ Excellent service+ Delicious breakfast− Limited elevator availability− Some rooms had a damp smell
Cleanliness9.9
Service10.0
Location9.8
Room Quality9.9
Amenities9.3
Value for Money9.8
Guest review
10.0We loved everything about this hotel and the friendly and attentive staff. We were sad to leave, but all good things must come to an end.
Guest review
5.0− 櫃檯人員表現冷淡，早餐時間未說明，電梯樓層未說明，原本訂豪華雙床房，她說是單床，結果換到的雙床房間有強烈霉味，床單有多處黑點。
Awesome will book again, the bed is one of the best I had
10.0Clean, amazing , good service super comfortable bed
− The lift will need to wait for quite some time
I have stayed at many hotels in Surabaya, the Morazen is one I would definitely recommend and choose to stay at again.
9.0As soon as you enter the main foyer, you are greeted with smiles and a wonderful ambience, the diffusers smell wonderful. Great facilities, the rooms were super clean, floor to ceiling windows with very good views of the cityscape.
− There was nothing to complain about from my perspective.
Luxe kamers en ontbijt was top
10.0Vriendelijk personeel, ontbijt was erg lekker met genoeg keuzes waar je uit kunt kiezen. Smart tv voor in de avond met o.a. Youtube
− -
Event and family gathering
10.0It's ok nice experience and nice staff well-done
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.