Premium Double Room, 1 Double Bed, Non Smoking
Sleeps 2 · 20 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Deep soaking bathtub
Cycad Palm Hotel
★★★ Plot 25139 Dinokwane, Serowe, Serowe, BW
6 guest rating· 4 reviews
About this hotel
Spectacular Views and Amenities
Take in stunning views from the rooftop terrace and garden. Enjoy complimentary wireless internet access throughout the property.
Delightful Dining and Services
Dine at the hotel's restaurant or order room service. English breakfasts are available daily. Benefit from dry cleaning services, a 24-hour front desk, and laundry facilities.
Cozy and Connected Rooms
Stay in one of the individually decorated guestrooms with modern amenities, including LCD televisions and free Wi-Fi. Relax in deep soaking bathtubs in private bathrooms.
Immerse yourself in comfort and convenience at Cycad Palm Hotel. Book your stay now to experience luxury in Serowe.
Rooms & rates
Deluxe Twin Room, 1 Bedroom
Sleeps 2 · 20 m² · Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Deep soaking bathtub
Amenities
- Free WiFi
- Use of nearby fitness center (discount)
- Free self parking
- Breakfast available (surcharge)
- 24-hour front desk
- Elevator
- Garden
- Meeting rooms
- Rooftop terrace
- Smoke-free property
Location
Plot 25139 Dinokwane, Serowe, Serowe, BW
- Check-in
- from 02:00 PM to 11:30 PM
- Check-out
- until 11:00 AM
What guests say64 reviews
− Unhappy with breakfast
Cleanliness3.8
Service7.8
Location7.8
Room Quality6.8
Amenities6.8
Value for Money5.8
Guest review
6.0We were very unhappy with the breakfast.
Guest review
2.0Despite confirmation of booking. We had no room reserved. The hotel was fully booked. We had to call the Managing Director, who finally squeezed us into the Managers rest room.
Guest review
2.0Expedia booking not aligned to hotel booking system, pokey room, in the morning - no water, no electricity, generator not working. Poor “hotel”.
Disappointing stay at Cycad Palm Hotel...
4.0The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was required to order food in one building, then walk to the other building to order beers. Regarding food, we ordered a family dinner and were surprised that the kitchen staff took almost 2 hours to prepare pizza's, salads and a chicken plate. A suggestion is that the kitchen staff be provided better training, to allow for quicker dining experience for patrons.
Good to know
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access.
›Pets
Pets not allowed
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Children and extra beds
No rollaway/extra beds available
›General
Gloves are available to guests
›General
Guests are provided with free hand sanitizer
›General
Staff temperature checks are conducted regularly
›General
Masks are available to guests
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›General
Temperature checks are available to guests
›General
Property is cleaned with disinfectant
›General
Social distancing measures are in place
›General
Professional property host/manager
›General
Protective clothing is available to guests
›Children and extra beds
No cribs (infant beds) available
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›General
Gap period enforced between guest stays - 24 hours