Fenham Hotel express♡

worse experience ever.

1.0

Absolutely nothing. It’s a disgrace.

− We were left standing outside in the rain for over an hour trying to get inside. Called serval of times to get no answers. Once we finally got in, we were welcomed to a disgusting smell of weed. Bathrooms was vile, no toilet rolls and soap. Showers looked like it has never been cleaned. I tried to get a refund but was declined. We never stayed at the property, we had to find elsewhere as the rooms we were in didn’t have locks. Felt unsafe and had uncertainty if we were going to get back in the building after 3am.

We didn’t even get to attend waited over a hour and 23 miss calls no one answered

1.0

We didn’t even get to attend waited over a hour and 23 miss calls no one answered

− We didn’t even get to attend waited over a hour and 23 miss calls no one answered

Bad

1.0

Worse than Faulty Towers

1.0

There was absolutely nothing to like,, apart from being able to leave in one piece the next morning

− Makes Faulty towers look like the Hilton. No entry on arrival. Wasnt forwarded code for door. Met x2 other guest also trying to gain access. We were outside freezing for 40mins before a resident let us in and directed us to a member of staff who had been too busy watching the darts to answer the door. Staff member had no idea of what was going on. Had to call owner several times just to check us in. Took another 40mins, and in the end we all picked a room rather than given one. The story about the drug den in room 5 was pretty encouraging along with the outward racist comments abouts those cooking up in said room. All in all, the worst place I have ever slept,,, and considering myself and the other guests are all military and been to places like Iraq,,, says all you need to know really.

Very good

8.0

Very quiet

− Nothing for now .i spent only a day

Exceptional

10.0

Nice cool atmosphere and very neat hotel

− Nothing