Rose's Lodging♡

DO NOT STAY HERE

2.0

Please do not stay here!! Save yourself from the headache and terrible service. We reserved a room here in February through Booking.com for the Peddler's Jamboree. We called 2 weeks ahead of time to verify as we would not have a vehicle in town. The gentleman we spoke to confirmed our reservation. We arrived into Booneville the day of our reservation via bicycle for the Jamboree and called Rose's to verify once again prior to riding our bikes there. The "manager woman", who refused to give us a name, was very rude stating we did not have a room reserved and this was like the third person calling without a room. We informed her we had reservation confirmation numbers, email, etc and she hung up the phone!! We called Booking.com and they informed us that ROSES overbooked! Not only to us but multiple guests. I called back to inform the "manager " what Booking.com told us and she cut me off 5 times while talking and then hung up on me. I called back again to make sure we would not be charged and she said " Have you paid anything yet? Well then don't worry about it. Good day. Click. Hung up again. This is by far the short story. This lady verified that they overbooked multiple guests and hung up on two customers total of 5 times. What SERVICE! We proceeded to reserve a room at Comfort INN and happened to drive by ROSES LODGING and there were a total of 3 cars in the lot!!! Were informed by both bus drivers for the shuttle that they do not stop at Roses even though they literally drive right by it on the way to other hotels, they wouldn't give a specific reason. On a POSITIVE note we made memories we will never forget dealing with the craziness of ROSE'S Lodging. We'll talk about it for years. Thanks Crazy Rose's Manager! I just hope no one else has to deal with you....EVER!!