King Suite with Spa Bath
Sleeps 2 · 35 m² · Extra-large double bed (Super-king size)
- Air conditioning
- Private bathroom
- Additional bathroom
- Coffee/tea maker
- Coffee machine
Hotel Blue Star Cancun
Av Palenque #102 SM 26 MZ 20 LT 70, Cancún, MX
7.7 guest rating· 286 reviews
About this hotel
Centrally Located Luxury in Cancún
Modern Comforts : Hotel Blue Star Cancun offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Enjoy the convenience of a coffee machine, balcony, and city views in select rooms, along with a safety deposit box for your valuables.
Relax and Unwind : Indulge in the hotel's hot tub, dine at the on-site restaurant, or unwind on the terrace overlooking the bustling city. The shared lounge provides a cozy space to socialize, while room service and a 24-hour front desk cater to your every need.
Convenient Amenities : Start your day with a continental breakfast before exploring nearby attractions like Beto Avila Stadium and Cancun Bus Station. With free private parking and a paid airport shuttle service, your stay at Hotel Blue Star Cancun promises both luxury and convenience.
Rooms & rates
Deluxe Room
Sleeps 2 · King bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Superior Double or Twin Room
Sleeps 2 · 26 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Coffee/tea maker
- Coffee machine
Standard Double Room
Sleeps 4 · 2× Double bed
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Minibar
Standard Queen Room with Two Queen Beds
Sleeps 4 · 21 m² · 2× Double bed
- Air conditioning
- Private bathroom
- Additional bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Outdoor pool
- Pool bar
- Swimming pool
- Swimming pool toys
- Free Parking
- Restaurant
- Bar
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Mobile app for room service
Show all 67 amenities
- Room service
- Non-smoking rooms
- Airport shuttle (additional charge)
- Adult only
- Airport drop off
- Airport pick up
- ATM/cash machine on site
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Daily housekeeping
- Evening entertainment
- Express check-in/check-out
- Fire extinguishers
- First aid kit available
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Invoice provided
- Ironing service
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Open-air bath
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Public Bath
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Solarium
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Terrace
- Tour/class on local culture
- Wine/champagne
Location
Av Palenque #102 SM 26 MZ 20 LT 70, Cancún, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.7286 reviews
+ Friendly staff+ Good location+ Comfortable beds− Cleanliness issues− Limited food options− Room maintenance problems
Cleanliness6.9
Service8.3
Location8.7
Room Quality7.0
Amenities7.6
Value for Money8.2
Guest review
6.0Pool
− The sink was broken, the french door didn't work. For cooked breakfast we had to pay extra.
Guest review
10.0Todo ok
− Todo bien
Simple et efficace
7.0L’amabilité du personnel, bien situé !
− Très bruyant, on entend les autres clients qui parlent dans la cour ou sur leur balcon, musique très forte toute la journée et une partie de la soiree
Satisfatório num geral, mas precisa melhorar. Me negou a NF da estadia.
6.0O hotel tem um charme particular — a estrutura é antiga e um pouco decadente, mas isso acaba sendo parte da atmosfera do lugar. O café da manhã estava incluído e cumpriu bem o papel. Para quem busca um hospedagem com personalidade no centro de Mérida, tem seu valor.
− A cordialidade da equipe deixou muito a desejar durante toda a estadia, especialmente no check-in e no check-out. No momento da saída, a funcionária se recusou a emitir a nota fiscal quando solicitada e cobrou uma taxa adicional que não constava em nenhum momento na descrição da reserva no Booking. Cobranças não divulgadas previamente são uma prática inaceitável e que o hotel precisa corrigir com urgência. É um ponto que pesa bastante na avaliação geral.
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Pets
Pets are not allowed.