Shangri-La Singapore
★★★★★ 22 Orange Grove Road, Singapore, SG
9.2 guest rating· 3184 reviews
About this hotel
Luxurious Accommodation in Tropical Gardens
Pampering Spa Treatments and Fitness Center
Indulge in pampering body treatments at Chi, The Spa, and stay fit at the on-site fitness center.
Diverse Dining Options
Enjoy award-winning Cantonese dishes at Shang Palace, international and Japanese cuisine at The Line and Zeniya Singapore, authentic Southern Italian cuisine at Waterfall Ristorante Italiano, and local heritage fare at The Lobby Lounge by Shangri-La.
Experience the luxury of Shangri-La Singapore with complimentary shuttle service, family-friendly amenities, and a range of facilities for a memorable stay. Book your stay now to enjoy a tropical oasis just minutes away from Orchard Road!
Amenities
- WiFi available
- Kids' pool
- Outdoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Sauna
- Fitness center
- Fitness classes
- Fitness facilities
- Free Parking
- Accessible parking
- Private parking
Show all 81 amenities
- Valet parking
- Breakfast in the room
- Restaurant
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
- Babysitting/child services
- Beauty Services
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Hot tub/Jacuzzi
- Indoor play area
- Ironing service
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Personal trainer
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Safety deposit box
- Security alarm
- Shuttle service
- Shuttle service (free)
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Tennis court
- Tennis equipment
- Thermometers for guests provided by property
- Toilet with grab rails
- Wine/champagne
- Yoga classes
Location
22 Orange Grove Road, Singapore, SG
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.23184 reviews
Great Staycation
8.0We had a wonderful stay at Shangri-La Santosa and found it to be an excellent choice for families. The hotel has a relaxed, family-friendly atmosphere, with plenty of facilities and activities that kept everyone entertained. The rooms are a little dated compared to some newer hotels, but they were clean, spacious, and mostly very comfortable, making for a pleasant stay overall. What really stood out was the service. The staff were consistently friendly, welcoming, and happy to help, which made us feel well looked after throughout our visit. Overall, if you're looking for a family-friendly resort with great amenities, pleasant service, and a comfortable stay, Shangri-La Santosa is a fantastic option. We'd happily return.
Guest review
9.0Good size room, good range for buffet breakfast
− Long queues for breakfast Indoor playground was chargeable Bed was slightly hard for my preference
A grand hotel surviving on past glories rather than current service levels
6.0The service here, especially in the restaurants and attending to room cleaning, has fallen away considerably over the years. We have stayed at this hotel many times since 2003. The drop-off in standards is palpable. Staff are fewer on the ground. Venue ‘management level’ staff are poorly trained and, watching staff interactions, one is left with feeling that the culture is not a happy one. It’s really sad. It’s still a Gand old hotel, but that’s about the only reason to stay here now.
Guest review
10.0The food is okay
A family friendly stay in Singapore
9.0A beautiful haven in the heart of Singapore. Good for families; there’s a lovely pool and play-place for children to enjoy.
− Would have liked a few breakfast options available for room service. We couldn’t find anywhere to eat between 10am-12pm which was quite frustrating when dealing with a jet lagged toddler. Smoking area is terrible - very far from the hotel, no cover or seating so you are often smoking in the rain.
Good to know
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Pets
Pets are not allowed.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.