Superior Double Room
Sleeps 3 · 25 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Novotel Almaty City Center
★★★★ Dostyk Avenue 104 A, Almaty, KZ
8.8 guest rating· 1597 reviews
About this hotel
Luxurious Accommodation
Novotel Almaty City Center, located in Almaty, offers 4-star accommodation just 300 metres from Republic Palace. The air-conditioned rooms are well-equipped with modern amenities and a private bathroom, ensuring a comfortable stay for guests.
Wellness and Dining
This upscale hotel boasts a fitness centre, indoor pool, and sauna for relaxation. Guests can enjoy a delicious buffet or à la carte breakfast at the restaurant which serves a variety of cuisines including American, French, and Italian. Special dietary needs are catered to with vegetarian, dairy-free, and halal options available.
Convenient Services
With free WiFi, room service, and a 24-hour front desk, Novotel Almaty City Center ensures a seamless stay. Explore nearby attractions like Gvardeytsev-Panfilovtsev Park and Ascension Cathedral, making it an ideal choice for leisure and business travelers alike.
Book now for a memorable stay at Novotel Almaty City Center.
Rooms & rates
Standard Twin Room
Sleeps 2 · 25 m² · 2× Twin bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Superior King Suite
Sleeps 3 · 75 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Junior King Suite
Sleeps 3 · 50 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Standard Double Room
Sleeps 3 · 25 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Bathrobe
- Private bathroom
Amenities
- WiFi available
- Heated pool
- Indoor pool
- Swimming pool
- Fitness/spa locker rooms
- Spa/wellness center
- Spa/wellness center services
- Fitness center
- Fitness facilities
- Free Parking
- Accessible parking
- Parking garage
- Private parking
- Breakfast in the room
Show all 89 amenities
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Pets allowed
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
- Beauty Services
- Car hire
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Emergency cord in bathroom
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Happy hour
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lockers
- Luggage storage
- Manicure
- Massage services
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Pedicure
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Terrace
- Wheelchair accessible
- Wine/champagne
Location
Dostyk Avenue 104 A, Almaty, KZ
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.81597 reviews
+ Helpful staff+ Great location+ Comfortable rooms− Cleanliness issues− Poor breakfast quality− Confusing billing situation
Cleanliness8.2
Service10.0
Location9.7
Room Quality8.7
Amenities7.7
Value for Money9.2
Guest review
8.0Very supportive and friendly staff. Excellent location.
Guest review
5.0Location and food was decent
Guest review
5.0− Номер забронировала на 2 человека. При заселении оказалось, что все принадлежности только на 1 человека. При заселении была 1 бутылка с водой, оказывается это приветственная, остальное сам. Номер нам в первый день не убрали, мы поняли так, из-за того, что мы из России. Мы прилетали в Алма-Аты в гости. С нами в отеле проживала подруга из Казахстана. Её номер убирали, а у нас после звонка на ресепшен. После звонка нам на ресепшен нам что-нибудь не докладывали то полотенца, то зубную пасту. Для меня очень странно такое поведение обслуживающего персонала. Если есть какие-то проблемы, то просто уволься и всё
Guest review
8.0Armand was a very attentive and accommodating.
Standard Novotel max 3.5 star , expensive for the city , Good location , Clean
7.0Location , Cleanness , international standard
− 200 usd per night in Almaty is expensive and for a 5 star lux hotel , this is a standard budget NOVOTEL , some staff were excellent and some were not that friendly , there was an hour of power cut and we were not informed or called ,
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
People 16 years old and over stay for KZT 5,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.