Executive Suite, 1 King Bed, Non Smoking
Sleeps 4 · 30 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
DoubleTree by Hilton Hotel Portland
★★★★ 363 Maine Mall Rd, South Portland, Maine, 04106, South Portland, US
8 guest rating· 241 reviews
About this hotel
Rejuvenate and Relax
Take advantage of the indoor pool and fitness center for a refreshing stay. Enjoy complimentary wireless internet access and indulge in decadent dining at Blue Wave Grille.
Convenience at its Finest
Relish in the convenience of a business center, express check-out, and free airport shuttle service. The hotel's event facilities and round-the-clock concierge services are perfect for both leisure and business travelers.
Comfort and Connectivity
Unwind in one of the 220 air-conditioned rooms with modern amenities. Stay connected with complimentary Wi-Fi and make use of the in-room safe and flat-screen TV for a cozy evening in.
Plan your stay at DoubleTree by Hilton Hotel Portland for a seamless combination of comfort and convenience. Book now for an unforgettable experience!
Rooms & rates
Executive Room, 1 King Bed
Sleeps 2 · 29 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 2 Double Beds
Sleeps 4 · 29 m² · 2× Double bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 1 Double Bed, Accessible, Non Smoking
Sleeps 2 · 30 m² · Double bed
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
- Safety deposit box
Room, 1 King Bed
Sleeps 2 · 29 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Suite, 1 King Bed, Non Smoking
Sleeps 4 · 30 m² · King bed
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Free WiFi
Room, 1 Double Bed, Accessible, Non Smoking
Sleeps 2 · 30 m² · Double bed
- Air conditioning
- Bathrobe
- Private bathroom
- Accessible bathtub
- Free WiFi
Room, 1 King Bed
Sleeps 2
- Air conditioning
- Bathrobe
- Private bathroom
- Free WiFi
- Safety deposit box
Amenities
- Free WiFi
- Wheelchair-accessible pool
- Conference space
- Free newspapers in lobby
- Fitness facilities
- Wheelchair-accessible fitness center
- Free self parking
- Wheelchair accessible parking
- Wheelchair-accessible van parking
- Breakfast available (surcharge)
- Wheelchair-accessible on-site restaurant
- Snack bar/deli
- Golfing nearby
- 24-hour front desk
Show all 37 amenities
- Safe-deposit box at front desk
- Accessible shuttle
- Assistive listening devices available
- ATM/banking
- Ballroom
- Banquet hall
- Concierge service
- Elevator
- Express check-in/check-out
- Express check-out
- Food and water bowls
- Free airport transportation
- Grocery/convenience store
- Luggage storage
- Meeting rooms
- Multilingual staff
- No accessible shuttle
- Porter/bellhop
- Smoke-free property
- Stair-free path to entrance
- Tours/ticket assistance
- Well-lit path to entrance
- Wheelchair accessible
Location
363 Maine Mall Rd, South Portland, Maine, 04106, South Portland, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8241 reviews
+ Friendly staff+ Convenient location− Cleanliness issues− Noise disruptions
Cleanliness7.6
Service9.1
Location8.6
Room Quality7.0
Amenities8.1
Value for Money8.0
Guest review
4.0The front desk only had one key for the room at check in. Very odd. The room itself and the beds were good, but there was food left in the refrigerator from previous guests. There were food crumbs all over the carpeting. There was some sort of sticky residue on the desk. There was no nonskid in the tub/shower and the conditioner dispenser was empty.
Guest review
2.0We arrived at check-in time and were given our room keys promptly. Unfortunately, things went downhill from there. When we got to the room, it was clear it hadn’t been properly cleaned. There were used drinking glasses on the nightstand, a dirty rag left in the shower, and the shower itself looked like it hadn’t been scrubbed in quite some time. When I pulled back the comforter, there were visible stains on the sheets that appeared to be bodily fluids. I immediately notified the front desk, and they told us the room would be cleaned. We waited over an hour and a half, only to find that the same dirty room remained — the only change was that the used glasses were gone. We were then told we’d receive 25,000 points for the inconvenience, which we never got. Management eventually moved us to a different room, but it was just as dirty as the first one. Hair was all over the bathroom and floor. The only positive thing I can say is that the bed was somewhat comfortable, but that’s where the compliments end. This hotel is in desperate need of better management and housekeeping standards. We should have been refunded, not downgraded to another unclean room. I would not recommend staying here to anyone.
Guest review
2.0Terrible experience. The hotel is very old and it shows. Sticky floors and dirty carpets in rooms, dirty bathroom full of hair, tv didn’t work, safe and AC didn’t work either. We called to have the bathroom cleaned at least and were told they would send someone but they never did. This is not what you would expect from a DoubleTree hotel. Four star price for two star hotel. The only positives were how nice the staff were and the cookies.
Guest review
4.0The bathroom has so much mildew. The carpet is filthy. No bottled water.
Guest review
8.0Overall it was a good room and atmosphere
Guest review
8.0All Good
Good to know
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
›Pets
Maximum number of pets per room 2
›Sustainability Certifications
Property confirms they are implementing guest safety measures
›Pets
Only dogs and cats are allowed
›Pets
Service animals are exempt from fees/restrictions
›Check-in & Check-out
Contactless check-out is available
›General
Guests are provided with free hand sanitizer
›Pets
Pet max weight (per pet) in lb is 50
›Pets
Pets cannot be left unattended
›Pets
Pet max weight (per pet) in kg is 23
›General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
›Pets
Pets allowed
›General
Property is cleaned with disinfectant
›Guest type
LGBTQ friendly
›General
Professional property host/manager
›General
Protective clothing is available to guests
›Check-in & Check-out
Contactless check-in is available
›Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
›Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
›General
Commonly-touched surfaces are cleaned with disinfectant
›Pets
Service animals are allowed