Hotels of Earth

Sheraton New Orleans Hotel

★★★★ 500 Canal Street, New Orleans, US

8.2 guest rating· 1794 reviews

About this hotel

Prime Location in New Orleans:

Located just across the street from the vibrant French Quarter and a short distance from the scenic Mississippi River, our hotel offers the perfect blend of convenience and excitement.

Exciting Amenities:

Enjoy the convenience of our on-site gym to stay active during your stay, and make use of our tour desk to explore the city hassle-free. Immerse yourself in the lively jazz music scene at the Rodrigue Gallery every Friday and Saturday night.

Delightful Dining Options:

Indulge in the flavors of regional New Orleans cuisine at Roux Bistro, sip on cocktails at the Pelican Bar, or savor a cup of Starbucks Coffee in our lobby. With 24-hour room service, your cravings are just a call away.

Experience the best of New Orleans at Sheraton New Orleans Hotel - book your stay now for an unforgettable getaway!

Rooms & rates

Club level, Executive Suite, 1 King, Sofa bed

Sleeps 4 · 39 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Sleeps 4 · 32 m² · 2× Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Private bathroom
  • Deep soaking bathtub

Club Suite, 1 Bedroom

Sleeps 3 · 62 m² · Double bed

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Bathrobe
  • Private bathroom

Traditional King Room - Hearing Accessible

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Traditional, Guest room, 1 King

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Deluxe King Room with City View - Hearing Accessible

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Traditional King Room with Roll-in Shower - Mobility Accessible

Sleeps 2 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Club level, Guest room, 1 King

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

City View, Guest room, 1 King

Sleeps 3 · 32 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

City View Guest room, 2 Double

Sleeps 4 · 32 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Amenities

  • Paid WiFi
  • WiFi available
  • Outdoor pool
  • Rooftop pool
  • Swimming pool
  • Fitness facilities
  • Accessible parking
  • Parking
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Air conditioning
  • Pets allowed
Show all 72 amenities
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Allergy-free room
  • ATM/cash machine on site
  • Broadcast Live sport events
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Currency exchange
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Heating
  • Higher level toilet
  • Invoice provided
  • Ironing service
  • Key card access
  • Kid meals
  • Kid-friendly buffet
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Meeting/banquet facilities
  • Minimarket on site
  • Outdoor furniture
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared lounge/TV area
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Temporary art galleries
  • Vending machine - drinks
  • Vending machine - snacks
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

500 Canal Street, New Orleans, US

Check-in
from 04:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.21794 reviews

+ Great location+ Helpful staffElevator issuesWater damageNo parking available
Cleanliness7.4
Service9.4
Location9.4
Room Quality7.4
Amenities6.9
Value for Money7.9

Great!!!

10.0

N/A

N/A

Jacqueline · US · 2026-07-25

Guest review

6.0

Getting a $100 charge on the 15th. I went to the counter to ask what was the charge for. She went to the back and returned and said we had a pet. We had no pet she said someone heard and animal. I told her it's just me and my wife. If you have probable cause you should come to the room and ask we would be glad to let them in to look. I hope the company doesn't charge others credit cards, with no explanation before hand. If this is a common practice please let me know so I won't bother you again.

Robert · US · 2026-07-17

Gerne wieder.

9.0

Sehr gute Lage zur Burbon Street. Frühstück (Buffet) ist vielfältig.

Ambiente ist etwas in die Jahre gekommen.

Hans-Günter · DE · 2026-07-15

Great stay

9.0

Location

Parking and room price

Twyla · US · 2026-07-12

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

A deposit may be required at the property.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 3 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

You haven't added any extra beds.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Parking

Private parking is possible on site (reservation is not needed) and costs USD 42 per day.

Internet

WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.