Sandcastle Resort at Lido Beach♡

Disappointed

6.0

Was a little disappointed. We booked so we could hear the ocean. Pics online made it look like there was a slider to patio to hear waves . You couldn’t hear a thing you had a joint patio where couldn’t even have a private night on patio. Also pics are very deserving. Had great service and great food

Guest review

10.0

The staff was awesome! We loved the pool and the private beach. Would stay here again or recommend it to a friend.

Beautiful vacation

10.0

We had a room looking over the pool and surprising it was very quiet . The food at the restaurant and tiki bar was very good. They have chairs and unbrellas they put out every day with no charge and if there isnt enough they put out more. The gift shop was very bare. Its a beautiful hotel right on the beach everything and more you could possibly want for a winderful vacation.

Guest review

10.0

Properties will be torn down for a new hotel coming soon. despite all of that the rooms were clean, with old furniture in good shape. Price per room was inexpensive, and the restaurant was great, all the food served was on point. Will be back for the Grand opening!

Guest review

2.0

Our first room was musty/moldy smelling we went to front desk and told them. They gave us 3 other rooms to go look at of those 3 only one of them did not have the musty/moldy smell so we took it and dropped our stuff off went to pool. The pool and beach access were great and very clean. When we returned from pool/beach we walked in and there was a dead cockroach on the floor, it didn't look like the bathroom had been clean as there was soap spots all over and hair on the toilet. The water when turned on in the sink was foul smelling like egg water. We ended up leaving as it felt dirty and was not a place to sleep and feel comfortable.

Guest review

4.0

The women in my family have stayed at The Sandcastle every year for the past 42 years and have loved it, until this past year. I've never been more disappointed in the condition and services of any place I've stayed. The room doors did not have the proper seals (I could see the sunlight through cracks where the doors were supposed to meet the door frames. There was rust on the inside of the doors and what appeared to be mold around the AC vents. I went to fill the ice bucket and the two machines I was directed to use were both empty. I went to the front desk & was told there was an ice machine in a 4-story building that was empty too. I finally went to the dining area where the staff was customer-service oriented, apologetic, & filled the ice bucket. It's very disappointing to see a place so loved through the years by my family & me, in such bad shape, with apathetic front desk staff, especially when paying $200.00+ per night.