Four Points by Sheraton Kansas City Airport♡

Not bad. Decent place to crash for the night

5.0

− Toilet paper could be of better quality. Oetty, I know, but the Mexican hotel we stayed in the rest of our vacation was much better. Of course I’m probably paying more for it!?

Old building. Total disappointment.

3.0

− This place looks fine initially. After the first glance it becomes clear it's an old, run-down property who's best days are long gone. The elevator was slow and dirty with a slimy floor. The bedboard chipped and scratched. The old, dirty carpet likely housed stains and substances I didn't even want to guess at. The staff was fine. But when I asked at the front desk whether there are towels by the pool, she gave me what looked like a standard room towel but turned out to be a bath mat. The pool was filled with rowdy high school kids playing football, who didn't cease when I entered. The location was fine, and it was economical on Booking.com. But I'll never stay here again.

The staff was not helpful. We were in a construction zone. I have videos of the noise, waking us up in the morning, but

1.0

Our hotel room was clean, but we did not want to stay in it because it was too hot and there was construction going on on our hallway between 7 AM and 5 PM.

− No one told us that we could not sleep past seven because there would be concrete drilling in the room beside us. No one told us that we would be on the hot side of the building and when we arrived, our hotel room was 76°. It took 12 hours to get it down to a reasonable temperature and we had to keep our curtains closed completely to keep our room cool enough to stay there overnight. We ask for a fan and they told us they would bring one. They did not. We had to go buy a fan. The next morning we go to check out and the man had a fan on beside him and the area was air-conditioned. I swear to God, our hallway was 85° going to our room. Worst place ever.

HOTEL HELL - Guests do NOT matter

2.0

Our room was 76 degrees and the front desk said that is because we are on the sunny side of the building. They said that they would provide us with fans. When we returned to our room, no fans. We requested a second time and the staff said that they could not find any fans. WE HAD TO GO BUY A FAN SO OUR ROOM WAS TOLERABLE. They did not care. Also, major demolition and construction of the rooms BESIDE us started at 7AM in the morning and continued all day. This hotel is HELL. Who cares if it is clean - it is LOUD and HOT and nobody cares. They posted signs on DAY 3 after I complained like that would solve the problem (attached). I have never stayed at a hotel that does not care AT ALL about the comfort of their guests. I can't add the videos of being awakened at 7AM by construction (only pictures are accepted). Pictures of how hot our room was cannot be included because I didn't take a pic our our thermostat during our first day there. I wish I would have saved the receipt of the fan that I HAD to buy in order to sleep in comfort. However, I do have included a picture of the box of the fan. Being hot and disturbed by noise is not my idea of hospitality. We were here for the birth or our grandchild and this hotel ruined our trip. I AM NOT A FAN.