La Quinta by Wyndham Salt Lake City - Layton♡

Would be surprised if they're legally allowed to operate in the near future.

1.0

We felt like we were the Winchesters in a real life supernatural hunt?

− Whole hotel had a "funky smell" that hits your as you walk in. Head board had greasy head mark with hand marks around it... with bedding showing evidence of the same to boot. Furniture was literally falling apart. Lighting was beyond inadequate. Walls were cracked and falling apart. Cleanliness was too a zero standard. The tub appreared to have never had a good cleaning in 15 years. Hot tub was not operable and there was a note we could have the front desk call another hotel a mile away and we could use their hot tub?? Had to argue with the front desk, take the head of housekeeping up to "prove " the state of the room and dismissed with "we're an older hotel. We'll being renovating the rooms in the next few months" as the reasoning for zero quality control. After an hour and feeling near to making a scene, I was finally refunded the funds on my card so we could find alternate arrangements.

1

8.0

everything

− all

Quick overnight checked in late friendly and accomodating receptionist

8.0

Friendly and helpful staff. Good breakfast

− N/a

Guest review

8.0

Breakfast was good. Lots of good options.

− Hot Tub was down. No free half hour check out.

Guest review

7.0

Room was nice. bed was comfortable.

− Breakfast room was small and seating limited. Location of room was in main lobby, people were comoing and going which made it crowded.

Not at all impressed

4.0

We were not impressed. At all. For $140 a night we expected at least a working tv and internet. Cons: Upon checking in, we learned the pool & hot tub were closed. With 3 kids on a long roadtrip, that was a disappointment and we would have booked els where had we known, but our reservation was non refundable. Their solution was to drive down the road to a different hotel. We opted out of that. Also at check in, their card reader was down, so it was chaos. They also didn’t even check my ID which I found strange. Then, later that night, we got a knock on our door, and they were “just checking to see if they had assigned the room to anyone.” Whaaaat. The flooring in the 3rd floor hall is awful. Many holes/shifting floorboard under the carpet. It literally felt like we would fall through. Caulking in the bathroom was gross/moldy. There were holes in the curtains. The TV didn’t work at all - turned on but just said “no signal” - we tried everything to fix it. Internet was soooo slow I couldn’t even load an e-book. Pros: Beds were relatively comfy and staff was friendly. Will not be back.