Holiday Inn Detroit Northwest - Livonia by IHG♡

Great front desk and breakfast staff. Housekeeping never showed up

7.0

It was very nice, clean and in a great location. The electric shades in my room didn’t work

− We stayed for 4 days and our room was never cleaned

Guest review

10.0

The location

− Nthng

Guest review

10.0

It was excellent would definitely go back we had a nice big room and the facility was really clean

− The hot tub was out of commission which was okay the kind of sad LOL

Guest review

8.0

Free continental breakfast. Pleasant staff. Great location. Comfortable rooms and beds.

− Hot tub was out of order. Pool was very tiny. TV needs more kids channels and a better guide to see what's on.

Guest review

9.0

Great location down the road to a mall. Comfortable rooms.

− There was a good selection for breakfast, but unfortunately, the hot food was not warm at all. Coffee was excellent!

Was a GREAT experience and would definitely return

10.0

The staff was VERY friendly from the time I walked in to the time I left. I barely got in the door, and the girl at the front desk greeted me. She was VERY friendly, and even signed me up for the rewards program, which let me have a later check out. I was given two free bottels of water, and check-in was fast and easy. The room was very well cleaned, and had no issues with it. I thought that when I reserved the room, that it came with a couch and two beds, but when I got into the room, there was no couch. That was a good thing though, because I would not have used the couch for anything, and I think it made the room look smaller. I was impressed with the size of the fridge. It was pretty large compared to other hotels. In other hotels, you couls just barely get a take out box in them, and i was impressed that it was hidden behind a cabinet, so it blended in with the rest of the room. I was impressed with all the outlets available with both regular plug, and USB. There were plenty of them along with regular wall outlets as well. I was impressed that there was a good sized closet just inside the door as well. It had a full sized iron and ironing board, hangers to use, and space enought to put luggage out of the way. I was a bit confused about the light swithes though coming in. When you turned on on, it would turn the light on just inside the door, then there was one next to it, that I didn't think did anything. But then I realized that if you turned that switch off, the switches in the bathroom for the lights etc., would not work. If you turned that switch on, then turned the bathroom lights on, that worked. But then I believe you were able to turn the outside switch off, and the bathroom lights would not go out. But if you tunred the bathroom lights off in the bathroom agian, you would have to flip the switch on the outside again to turn on the bathroom lights in the bathroom again. It was a bit confusing. This is just an observation though.

− It wasn't necessarily a dislike, but at the same time it was. I know it was just the placement of the building and such, but I really didn't have a great view out my window. It was a nice big window, and let a lot of light in which was great, but I was overlooking the roof of the builing with all the stand pipes etc, and I was looking into a parking lot and two other great big buildings. Again, I know that was just the placement of the building and such, and it was not a huge deal, because I got a LOT of natural light otherwise