Tru By Hilton Nashville Downtown Convention Center♡

Nice place and nice staff. Always felt welcome

9.0

Breakfast was okay. Lots of options. waffles, pancakes, eggs , ssg. Also fruit, breads, oatmeal, yogurt. Coffee options are very good as well. Also have juice and little add ons everywhere

− The main eggs were only okay. Not a fan of the days they only have chicken ssg

if the price is right- definitely worth a stay!

9.0

location is very good- just a 10 minute walk to all the honky tonks on broadway nice breakfast with plenty of options 2 pool tables in the lobby

− the water pressure is very low- it took forever to rinse shampoo out of my hair We had 2 different rooms and we couldn’t adjust AC in 2 nd room- freezing at 71*

Nice hotel, comfortable, good breakfast section if you don't mind eating from disposable plates.

8.0

Central location, secure parking, staff helpful and friendly, nice selection of drinks and snacks available Good choice of breakfast

− The use of disposable plates/bowls and cutlery I felt were not "Hilton" undermined a good breakfast

A Truly Memorable Stay – Southern Hospitality at Its Finest! ⭐⭐⭐⭐⭐

10.0

This July, our family drove from Toronto, Canada, for our son's baseball tournament, and from the moment we arrived, we were welcomed with outstanding customer service. Our room was clean, comfortable, and well maintained, and we appreciated having an easily accessible parking garage. One of the biggest surprises was how much there was to do in the lobby. Our son's baseball team spent hours playing pool, shuffleboard, and the board games provided. It was the perfect gathering place for a group of teenagers, keeping them entertained between games. There was always plenty of seating, and the staff graciously allowed us to make the space our home away from home throughout the week. The complimentary breakfast exceeded our expectations every morning. There was a wonderful variety of hot dishes, cereals, breads, pastries, fresh fruit, and more; something for everyone. My personal favourites were the delicious pepper and cheese omelets and the maple walnut pastries! I also loved that the coffee, hot chocolate, fresh fruit, and lemon water were available throughout the day, not just during breakfast. The absolute highlight of our stay, however, was an unforgettable birthday surprise. Without my knowledge, my husband worked together with the front desk staff—Erica, Shannon, and Terrance—to organize the sweetest birthday celebration. While I was exploring downtown Nashville with some of the other baseball moms, they gathered everyone in the lobby in anticipation of my return. As I walked through the front doors, approximately 40 people: our baseball families, the boys, hotel staff, players from other American teams, and even guests who had just checked in—began singing "Happy Birthday." My husband greeted me with a beautiful birthday cake, complete with lit candles. I was completely surprised, incredibly touched, and honestly speechless. It was one of those moments that I'll cherish forever, and it simply wouldn't have happened without the kindness and enthusiasm of Erica, Shannon, Terrance, and the entire hotel staff. Thank you all for going above and beyond to make my birthday so incredibly special. Canadians are often said to be known for their friendliness, but during our week in Tennessee, we experienced genuine warmth, kindness, hospitality, and Southern charm everywhere we went. The people we met: especially the staff at this hotel, made us feel truly welcome. If you're looking for a hotel with excellent amenities, outstanding customer service, and staff who genuinely care about their guests, look no further. We would happily stay here again and highly recommend it to anyone visiting Nashville. Thank you for making our family's trip, and my birthday, so unforgettable! ❤️🇨🇦🤠

Guest review

10.0

They had a great breakfast each morning. Clean rooms. Friendly staff

− I did not know you had to ask for room service. That would have been good to know when I checked in.

Amazing Stay

10.0

The location is right down the street from Broadway there were several food trucks right outside of the hotel from you to choose from

− Everything was excellent