Emperador
★★★★ Gran Vía, 53, Madrid, ES
8.7 guest rating· 10415 reviews
About this hotel
Luxurious Accommodation
Experience elegance and style in our rooms at Emperador. Enjoy free WiFi, flat-screen TV, and marble-floored bathrooms for your comfort and convenience.
Prime Location
Perfectly situated in the heart of Madrid, our hotel is a stone's throw away from Gran Vía, the Royal Palace, and Puerta del Sol. With nearby metro stations, exploring the vibrant city is a breeze.
Spectacular Rooftop Experience
Unwind at our seasonal rooftop swimming pool and terrace, offering breathtaking city views. Sip on cocktails while taking in the sights of the Royal Palace, Almudena Cathedral, and Gran Vía Avenue.
Book your stay at Emperador now for a truly unforgettable experience.
Amenities
- WiFi available
- Outdoor pool
- Outdoor pool - seasonal
- Pool bar
- Pool with view
- Rooftop pool
- Swimming pool
- Fitness center
- Fitness facilities
- Bar
- Screens / Barriers between staff and guests for safety
- Snack bar
- Air conditioning
- Sun loungers or beach chairs
Show all 73 amenities
- 24-hour front desk
- Tour desk
- Business center
- Mobile app for room service
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Cashless payment available
- CCTV in common areas
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Massage services
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service
- Shuttle service (additional charge)
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Temporary art galleries
- Terrace
- Thermometers for guests provided by property
- Wheelchair accessible
- Wine/champagne
Location
Gran Vía, 53, Madrid, ES
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.710415 reviews
Algunos cambios en contra de viejos clientes
5.0la piscina y la elegancia del diseño. Conozco el hotel desde 1977.
− He padecido un trato poco acorde con mi antiguedad como cliente. Dos veces pedi que el dia del check out pudiera consignar maletas (cosa que siempre hice) y consumir en la pileta hasta la hora de partir al aeropuerto. Las dos veces se me respondió (la misma persona) que solo el dia de salida, por la mañana, podría saberlo "por cuestiones de aforo" de la Terraza. He estado decenas de veces en el hotel, siempre he recibido memorables detalles de atención, incluido específicamente este pedido. Y ahora me encuentro que un funcionario desatento, o con nuevas instrucciones, rechaza un pedido aprovechado decenas de veces desde 1977. No puedo sino reprobar eso. Y lamentarlo mucho.
Super ! Polecam
10.0Bardzo fajny hotel w świetnej lokalizacji, przyjemny bar na dachu. Polecam.
Amazing pool area
10.0The pool area is absolutely world class. So big and relaxing. If the pool itself is lively you can easily sit a little further away for some peace and quiet. Nice beds, big bathroom. The room itself was not huge, but sufficient, and had very good closet space. Air conditioning worked ok. Very good location.
− We didn't have any view at all.
Relación precio calidad no cumple
7.0Ubicación . La cama cómoda.
− Las habitaciones aunque se ven remodeladas están viejas, la Ducha Muy incomoda . Las puertas no cerraban bien entonces se moja todo. Me pareció q es costoso para lo que es. Con el Precio q cobran debería estar incluido el desayuno. Los ascensores se demoran demasiado.La Piscina es demasiado fría.
Good to know
Please note that check-in is possible from 14:00.
The rooftop pool is open from 1 May to 30 September.
Please note that parking spaces are limited and cannot be reserved in advance.
When booking more than 4 rooms, different policies and additional supplements may apply.
The swimming pool will be open during the month of May, weather permitting.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
›Internet
WiFi is available in all areas and is free of charge.
›Parking
No parking available.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 17 years old stay for € 48 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.