Family Room - Souterrain
Sleeps 3 · 25 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Emergency cord in bathroom
Rafaela Hotel Heidelberg
★★★ Lutherstr. 17, Heidelberg, DE
9.1 guest rating· 1771 reviews
About this hotel
Modern Accommodations
Rafaela Hotel, nestled in Heidelberg's Neuenheim district, offers contemporary rooms with flat-screen TVs and stylish half-open bathrooms. Each room features a private bathroom with free toiletries and a fridge for added convenience.
Convenient Location
Situated just a short stroll from Heidelberg's Old Town, guests can easily explore the city's cultural gems like the theatre and university. The iconic Heidelberg Castle and the charming Heidelberg Zoo are also within close proximity, perfect for a day of sightseeing.
Family-Friendly Amenities
Families staying at Rafaela Hotel can take advantage of the on-site children's playground, ensuring that the little ones are entertained during their stay.
Book your stay at Rafaela Hotel now and experience modern comfort in the heart of Heidelberg!
Rooms & rates
Double Room
Sleeps 3 · 20 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Shower
Amenities
- Free WiFi
- Accessible parking
- Parking garage
- Breakfast takeaway containers
- Bar
- Barber/beauty shop
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Allergy-free room
- ATM/cash machine on site
- Board games/puzzles
Show all 54 amenities
- Cashless payment available
- CCTV outside property
- Children's playground
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Electric vehicle charging station
- Emergency cord in bathroom
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Invoice provided
- Key card access
- Kids' outdoor play equipment
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Soundproof rooms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
Lutherstr. 17, Heidelberg, DE
- Check-in
- from 03:00 PM to 10:00 PM
- Check-out
- until 10:30 AM
What guests say9.11771 reviews
+ Friendly staff+ Clean and well-maintained rooms− Limited parking availability− Breakfast items need timely replenishment
Cleanliness9.2
Service9.3
Location9.2
Room Quality9.1
Amenities8.7
Value for Money8.9
Lovely stay
8.0Great location, very friendly staff, delicious breakfast, kind welcome, complimentary water and chocolate.
− We were missing hangers for our wardrobe, the beds were a little hard for our taste
Entspannter Aufenthalt - super Lage- mit vielen Restaurants fußläufig erreichbar.
8.0Super Kommunikation vor dem Aufenthalt. Wir wurden extra kontaktiert, mit der Nachfrage ob ein Bewegen ohne Rollstuhl im Zimmer möglich sei. Zusätzlich die Telefonnummer des Taxiunternehmens und den Tipp, vorher abends zu bestellen. Die nette junge Frau an der Rezeption hat auch meinen verlorenen Anhänger wiedergefunden, danke für die Mühe. Das Frühstück ist prima, große Auswahl.
− Das Badezimmer ohne Tür ist gewöhnungsbedürftig....
Traumhafte Lage, beste Ort in Heidelberg
9.0Lage, Zimmer sehr sauber und hochwertig
− Leider war das Internet nicht so gut und die Verbindung Rv und Handy, bzw. Apps hat nicht geklappt (Netflix, rtl+ etc.)
Leuk hotel aan gezellig pleintje
10.0Leuk hotel, gelegen aan een gezellig pleintje met o.a. een wijnbarretje. In de hotelkamer hoor je geen geluid van buiten. Lekker ontbijt. Vanaf het hotel loop je in een paar minuten naar de rivier en in een kwartiertje naar de Altstad.
− Niets
Comfotable room and greate location. Stay in peace.
9.0Great location. Clean, quite and comfortable room.AC is perfect.
− Room was a bit short.
Guest review
9.0- Preis Leistung ist top - 1 Gratis Getränk pro Person (z.B. leckerer Kaffee) - Moderne Ausstattung - Sehr gute Lage - Sehr freundliches Personal
− - Klimaanlage könnte das Hotel gerne vor Anreise schon aktivieren an heißen Tagen - für drei Personen zu wenige Ablage Möglichkeiten - Terrasse hat weder Tisch noch Stühle
Good to know
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
Public parking is possible at a location nearby (reservation is not possible) and costs EUR 19.50 per day.