Residence Inn Portland Hillsboro♡

I feel extremely disappointed with the quality I received and greatly upset about the high price

1.0

Breakfast is ok. Holiday Inn does it better

− There’s so much debris outside my hotel room. I understand it’s part of the outdoor environment, but there are spider webs above my hotel room door that could be cleaned up.

Guest review

10.0

Clean/professional/pleasant to stay in. Would recommend

Guest review

10.0

The front desk was the best

Guest review

10.0

Property was very nice room smelled of cigarette smoke

− Room smell

Previously reliable property -now looking for the extra $$$

6.0

We have stayed at this property 4-5 times, each time with a mostly positive experience. Enough positive that we have returned multiple times. Staff always seem to be highly engaged and are great to work with. Marriott status is always acknowledged and that is appreciated. They recently finished upgrades to their units and they are in great shape. Very comfortable, with new everything. I have been ok with paying a little more for this property than a similar ones nearby, that may cost less, for all of those reasons listed above. Then, this last stay happens. Welcome back! Are you parking a car with us? Ok great, please put this in your window so we know the car belongs to a guest, oh and we now charge 12 dollars a day for parking. 12 dollars A DAY at a Residence inn? Our family is pretty loyal to a location once we find it, but not with a 12 dollar per day parking fee in Hillsborough. Seriously, just scratch my head on that one, especially when the signs around the property say "not responsible for damage or theft"- well, if we are paying to park, I'm guessing perhaps some responsibility may play into that for your property management. Perhaps even a little bone could be thrown for higher level Bonvoy status. I could not imagine staying here for a week, and having to pay 84 dollars to park for a week. We paid 36 for two nights as we had two cars for one of the two nights. Maybe even could have said, we won't charge you for the second car since its just one night. Looks like a money grab, felt like a money grab. It is a money grab. Unfortunately we won't be back, but wish you the best moving forward.

A quiet, comfortable stay.

10.0

We stayed in the two bedroom unit and there was a surprising amount of space! Each of the rooms have full bathrooms and locks on the bedroom doors allowing complete privacy if needed. The kitchen had everything needed to cook. The desk area was large enough for multiple people. Hotel staff were genuinely friendly and helpful. Overall, a quiet, comfortable stay.