Mandarin Oriental, Jakarta♡

Very nice hotel in central Jakarta

10.0

Great hotel with a feelgood factor from start to finish. We had an efficient check-in, and as our room wasn’t ready when we arrived, we were invited into the lounge on one of the higher floors, to have drinks and snacks on the house. The room decor might be viewed as a bit outdated, however, our room was very large and all furnishings were of a very high quality. The place was spotlessly clean. Great concierge service, and also a superb breakfast in the mornings.

Spacious Room, with great service.

10.0

This was my first stay at Mandarin Oriental Jakarta, and it was a memorable one. As it was my first mother-daughter trip, choosing a reputable hotel was important to us for comfort and peace of mind. The hotel is conveniently located near a mall, making it easy to access dining and shopping options. Service throughout our stay was exceptional. In particular, I would like to thank Kelly at reception, who kindly arranged an early check-in after our early morning flight—we truly appreciated the chance to rest right away. The bell boys and security personals were friendly and welcoming as well. I loved it that our luggages were handled promptly upon check in and check out. The room was spacious with a very comfortable bed. There was a slight issue with dust upon arrival, but it was promptly resolved after we shared our feedback with the reception team. Breakfast was a highlight, offering a wide and enjoyable spread. The swimming pool, however, is quite deep at 1.8m, which may not be ideal for young children. We also noted that the spa prices were on the higher side, so we did not make a booking. Overall, we had a pleasant and comfortable stay, and would consider returning in the future.

Incredible service during a short stay

10.0

My boyfriend and I stayed in the Mandarin Oriental during a long layover in Jakarta and we felt so incredibly welcomed by Dilla at reception. When she heard that we only had 8 hours to enjoy Jakarta/the hotel she worked hard to get us checked in a little early, settled us into the cafe so we wouldn't have to stand around while she worked her magic, and made tons of recommendations for which restaurants to eat at in the hotel. She was the friendliest front desk person I've ever met, and her energy and kindness really made our day. I typically stay at the Raffles in Jakarta but I'm so glad I gave the MO a chance this trip because it will be my go-to hotel in the future!

MO Jakarta staycation

10.0

great experince with family. staffs are helpful and friendly.

Amazing stay! ✨

10.0

I had such a wonderful stay at Mandarin Oriental Jakarta. Everything about the experience was truly exceptional, from the warm hospitality and smooth check-in process to the comfort and cleanliness of the room. The room was beautifully maintained, spacious, and very comfortable, which made the stay even more enjoyable. A very special thank you to Vollyn, Maria, Tami and Jennifer (from cinnamon) for taking such good care of us during our stay. Their kindness, attentiveness, and genuine hospitality made our experience even more memorable. They truly made us feel welcomed and well looked after, and we really appreciated their thoughtful service. Thank you once again for such a lovely experience. I would definitely love to come back and highly recommend Mandarin Oriental Jakarta to anyone looking for a comfortable and exceptional stay in Jakarta.

Amazing service, worth the stay

10.0

Really enjoyed my stay at Mandarin Oriental. The room was clean, comfortable, and well taken care of. But honestly, the highlight was the service. The staff were all super friendly, helpful, and attentive without being too much. Everything just felt smooth and well handled. You can really tell they care about the guest experience. Would definitely come back!!