Is Brunfels Hotel, in the Unbound Collection by Hyatt really a five-star hotel?

Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Brunfels Hotel, in the Unbound Collection by Hyatt

★★★★★ Münsterstraße 11, Mainz, DE

9.3 guest rating· 1538 reviews

The five stars

Brunfels Hotel, in the Unbound Collection by Hyatt holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center and Room service.

Guests score it 9.3/10 across 1538 reviews.

About this hotel

Luxurious Amenities

Experience luxury at its finest with air-conditioned rooms, a fitness centre, and a bar offering a wide selection of drinks.

Exceptional Services

Enjoy top-notch services including a tour desk, 24-hour front desk, and room service for your convenience.

Delicious Dining Options

Savour a delightful buffet or continental breakfast, as well as local and international cuisine at the on-site restaurant. Dietary restrictions? Just let us know!

For a truly exceptional stay in Mainz, book your room at Brunfels Hotel, in the Unbound Collection by Hyatt now.

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Rooms & rates

Amenities

Free WiFi
Fitness facilities
Accessible parking
Parking garage
Breakfast in the room
Restaurant
Bar
Air conditioning
Pets allowed
Pet bowls
24-hour front desk
Tour desk
Room service
Non-smoking rooms

Show all 51 amenities

Non-smoking throughout
Family rooms
Access to health care professionals
Allergy-free room
Cashless payment available
Cleaning standards that are effective against Coronavirus
Contactless check-in/check-out
Daily housekeeping
Delivered food - securely covered
Dry cleaning
Express check-in/check-out
Facilities for disabled guests
Fax/photocopying
Fire extinguishers
First aid kit available
Food delivered to guest room
Guests can opt-out any cleaning services during stay
Heating
Invoice provided
Ironing service
Key card access
Laundry
Laundry washed per local authority guidelines
Lift / Elevator
Luggage storage
Meeting/banquet facilities
Physical distancing in dining areas
Physical distancing rules followed
Property cleaned by professional cleaning companies
Safety deposit box
Sanitized tableware & silverware
Smoke alarms
Soundproof rooms
Special diet menus - on request
Staff adhere to local safety protocols
Wheelchair accessible
Wine/champagne

Location

Münsterstraße 11, Mainz, DE

Check-in: from 03:00 PM to 12:00 AM
Check-out: until 12:00 PM

What guests say9.31538 reviews

+ Central, convenient location near transport and restaurants+ Very clean rooms (no carpet noted)+ Very comfortable, large beds+ Attentive and helpful staff at front desk− Restaurant service problems (amateurish, wrong order sequence, items out of stock)− Breakfast price considered expensive− Parking fees high and car park tricky for motorbikes

Cleanliness9.3

Service8.9

Location9.8

Room Quality9.6

Amenities9.5

Value for Money8.5

Very nice stay , good breakfast , excellent location , friendly staff !
10.0
Clean , friendly staff , nice bath products , good location , good breakfast
− No complaints
Deborah · US · 2026-07-23

Mooi luxueus hotel op centrale plek!
10.0
Een heel mooi ingericht hotel met een prachtige kamer. Heerlijke bedden met goede kussens. De kamer is van alle gemakken voorzien en je kunt gebruik maken van een gratis minibar. Ook een mooie badkamer. De ligging is perfect. Vlakbij centrum, maar ook bij historische plaatsjes in de buurt en dichtbij goede wijnhuizen. De parkeergarage onder het hotel is ideaal en ook ruim genoeg. Wij hebben gebruik gemaakt van 3-daagse OV-kaart. Was top!
− Wij vonden € 39 p.p. voor ontbijt aan de hoge kant, aangezien wij ‘s morgens niet veel eten. Dan gezelliger om in de stad te ontbijten of heerlijk broodje bij de bakker te kopen.
Astrid · NL · 2026-07-23

Schönes Hotel in zentraler Ruhelage mit Klimaanlage und Garage
9.0
Sehr schönes Hotel - ruhig und doch zentral gelegen. Grosses Zimmer mit Klimaanlage. Minibar inkludiert. Parkgarage unter dem Hotel - Preise siehe unten. Freundliches hilfsbereites Personal.
− Die Nebenkosten sind sehr hoch - z.B Frühstück pro Person EUR 39,-- und Parken pro Tag in der Tiefgarage EUR 22,--.
Johann · AT · 2026-07-22

Guest review
9.0
Amazing hotel with impressive level of detail and finish
Roderick · NL · 2026-07-22

Hotels of Earth · questions

Is Brunfels Hotel, in the Unbound Collection by Hyatt really a five-star hotel?: Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Standard WiFi free of charge .Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

›Internet

WiFi is available in all areas and is free of charge.

›Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

People no matter the age stay for € 25 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

›Pets

Pets are allowed. Charges may be applicable.

›Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

›Parking

Public parking is possible on site (reservation is not possible) and costs EUR 27 per day.

Brunfels Hotel, in the Unbound Collection by Hyatt♡