Club level, Guest room, 2 Double
Sleeps 4 · 30 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Sheraton Charlotte Hotel
★★★★ 555 South McDowell Street, South Tower, Charlotte, US
8.2 guest rating· 2929 reviews
About this hotel
Luxurious Stay in Charlotte Business District
Convenient Location : Located just minutes away from the Charlotte Convention Center, this Sheraton Charlotte hotel is perfect for business travelers.
Modern Amenities : Enjoy a comfortable stay with a flat-screen TV, free WiFi, and a well-equipped fitness center.
Nearby Attractions : Explore Charlotte with ease as the hotel is close to the Charlotte Motor Speedway, historic South End district, Mint Museum of Art, and Bank of America Stadium.
Book your stay at Sheraton Charlotte now for an unforgettable experience in Charlotte!
Rooms & rates
Club level, Guest room, 1 King
Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Guest room, 1 King, City view
Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
1 Bedroom Suite, 1 King, Top floor
Sleeps 3 · 46 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Larger Guest room, 2 Queen
Sleeps 4 · 37 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Larger Guest room, 1 King
Sleeps 3 · 37 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Club level, Guest room, 2 Double, City view
Sleeps 4 · 30 m² · 2× Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Guest room, 2 Queen, City view
Sleeps 4 · 30 m² · 2× Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Guest Room, 1 King
Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Club level, Guest room, 1 King, City view, Top floor
Sleeps 3 · 30 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Indoor pool
- Outdoor pool
- Outdoor pool - seasonal
- Swimming pool
- Fitness facilities
- Parking
- Breakfast takeaway containers
- Restaurant
- Bar
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
Show all 71 amenities
- Business center
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Allergy-free room
- ATM/cash machine on site
- Auditory guidance
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Concierge service
- Contactless check-in/check-out
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Key access
- Key card access
- Kid meals
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Minimarket on site
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
Location
555 South McDowell Street, South Tower, Charlotte, US
- Check-in
- from 04:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.22929 reviews
+ Great location+ Exceptional service+ Clean and comfortable rooms− Cleanliness issues− High parking fees− Need for updates
Cleanliness7.6
Service9.1
Location9.1
Room Quality8.1
Amenities7.6
Value for Money8.0
Supposed to check in at 4 but staff said room not ready was waiting for almost 2 hours .2Elevator was not working
4.0Cleaning
− Check in time , parking.
Guest review
4.0the location
− We had to walk all the way from the parking deck to the front entrance each time we parked because of renovations. It took us 10-20 min each time to even catch a elevator to get off our floor! Big boards all in the hallway where they were working on the elevator, i even stepped in a acrew inside the elevator, luckily it didnt go through my shoe.
Guest review
3.0Nothing my stay was unpleasant
− My experience this go around was horrible, I received a room where the air didn't work, elevators down due to service on a busy weekend such as a concert weekend. I don't think I'll stay at the location again!
Good to know
Please note that guests must be 21 years of age to check in.
Availability and hours of operation in food outlets are subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Apr 13, 2026 until Sun, Sep 13, 2026
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in the hotel rooms and is free of charge.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Parking
Public parking is possible on site (reservation is not needed) and costs USD 25 per day.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for US$25 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.