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Hello Madrid

Calle Mar Mediterráneo 20, 28033, Madrid, Madrid, ES

7.7 guest rating· 508 reviews

About this hotel

Convenient Location

Located in the Hortaleza district, Hello Madrid offers easy access to top attractions like Santiago Bernabéu Stadium and El Retiro Park. With Plaza de España Metro Station just 10 km away, exploring the city is a breeze.

Comfortable Accommodation

Experience comfort in our guest house with units featuring private entrances, air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy the convenience of free WiFi, a desk, wardrobe, washing machine, and coffee machine in select units.

Nearby Amenities

IFEMA is a short 3.6 km away, making it perfect for business travelers. With the Adolfo Suarez Madrid-Barajas Airport a mere 6 km distance, your travel convenience is ensured.

Book your stay at Hello Madrid now for a memorable experience!

Rooms & rates

Apartment

Sleeps 8 · 61 m² · 2× Twin bed, Double bed, Double bed, Double bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Three-Bedroom Apartment

Sleeps 7 · 61 m² · Double bed, Twin bed, Double bed, 2× Twin bed

  • Desk
  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette

Double Room with Shared Bathroom

Sleeps 2 · 15 m² · Double bed, Sofa bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Kitchenette
  • Kitchen
  • Coffee machine

Basic Triple Room with Shared Bathroom

Sleeps 3 · 18 m² · 3× Twin bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Kitchenette
  • Kitchen
  • Coffee machine

Apartment

Sleeps 9 · 50 m² · Double bed, 3× Twin bed, Double bed, Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette
  • Kitchen

Double Room with Private Bathroom

Sleeps 2 · 20 m² · Double bed

  • Air conditioning
  • Single-room air conditioning for guest accommodation
  • Private bathroom
  • Kitchenette
  • Kitchen

Amenities

  • Free WiFi
  • Breakfast takeaway containers
  • Air conditioning
  • Pets allowed
  • Pet bowls
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Delivered food - securely covered
  • Face masks for guests available
Show all 31 amenities
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Key access
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Sanitized tableware & silverware
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Location

© OpenStreetMap contributors

Calle Mar Mediterráneo 20, 28033, Madrid, Madrid, ES

Check-in
from 03:00 PM
Check-out
until 11:00 AM

What guests say7.7508 reviews

+ Convenient location+ Effective check-in process (once sorted)+ Clean and comfortable rooms− Inadequate service responsiveness− Cleaning issues− Outdated amenities
Cleanliness7.2
Service8.1
Location8.7
Room Quality7.7
Amenities7.2
Value for Money8.0

Mejorable

5.0

La terraza, la ubicación tranquila cerca de una parada de metro

− El alojamiento no está bien cuidado, no estaba limpio y había muchos mosquitos muertos pegados en las paredes, marcas de zapatillas de haberlos matado y no haberse limpiado. Algunas almohadas eran muy finas, la luz del pasillo no funciona y se salía el agua de la ducha En mi opinión necesita un buen lavado de cara.

Mireya · ES · 2026-11-02

SITIO SUCIO E INCOMODO. GESTORES IMPRESENTABLES

1.0

− sucio e incomodo 2ª planta sin ascensor. Tampoco lo avisa y es importante de cara a ir cargado con maletas grandes. toallas pequeñas para ducha cama vieja e incomoda no nos informaron de nada mas allá del checkin no tiene wifi visible para el checkout su personal de housekeeping se presento a las 11 diciendo de malos modos que teníamos que estar fuera y que si no nos íbamos llamarían a la policía. A las 11.30 el gestor me llamó por teléfono también acusándome de retrasar a su gente y de tratarlos mal cuando ya estabamos fuera del apartamento Muy mala educación y malas formas, impropio de un trato a un cliente. Obviamente no repetiremos y no lo recomendaremos jamás

DAVID · ES · 2026-10-30

Guest review

8.0

La ubicación

− Las almohades

Hernandez · ES · 2026-10-12

Confortable pero sin internet y lleno de mosquitos

5.0

El espacio era grande

− A pesar de haber llamado y consultado con el personal no tuve wifi en toda mi estadia. El lugar a pesar de estar limpio estaba lleno de gran cantidad de mosquitos que tuve que matar.

Rubi · ES · 2026-10-09

I needed an emergency hotel after a diverted flight, I did a quick check in but this was not a pleasant experience

5.0

It was close to Chamartin. I needed it as emergency and it sufficed… It seems new all furniture

− - The pillow was extremely thin, impossible to sleep - The feeling of being in a normal apartment that has been converted to a 3 room hostel its nauseous. New reality of Madrid and other european cities. - Air conditioner from other rooms was making noises the full night - The location of the place is slightly misleading if you are in a hurry. It would be better to point out to the actual apartment. - Bathroom was not able to be locked

Miguel · NL · 2026-09-17

correcta

6.0

ubicación

− Baño compartido

Jose · ES · 2026-09-15

Good to know

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

A deposit may be required at the property.