Hotels of Earth

Palmaïa The House of AïA All Inclusive Wellness Resort

★★★★★ Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa del Carmen, MX

The five stars

Palmaïa The House of AïA All Inclusive Wellness Resort holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Swimming pool, Room service and Terrace.

About this hotel

Luxurious All-Inclusive Resort

Palmaïa – The House of AïA offers breathtaking views of the Caribbean Sea, boasting large pools, a spa, 5 exquisite restaurants, and suites with private terraces. Nestled between the sea and the jungle, guests can unwind and immerse themselves in nature.

Wellness and Personal Growth

Experience wellness programs like yoga, meditation, and cacao ceremonies at Palmaïa. With a 24-hour fitness center and holistic practices, guests can rejuvenate their mind, body, and soul.

Family-Friendly with Gourmet Dining

Families can enjoy children's activities led by Waldorf Educators, along with plant-based menus at specialty restaurants and a food truck. Indulge in massages and therapies at the spa with a natural cenote and temazcal.

Book your stay at Palmaïa - The House of AïA for a holistic and luxurious retreat near Playa del Carmen!

Rooms & rates

Pick your dates. Prices are live, not cached.

Master Suite (Non Smoking)

Sleeps 4 · 66 m² · Extra-large double bed (Super-king size), Bunk bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Featuring free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 2 beds.

Suite with One King Bed (Non Smoking)

Sleeps 4 · 50 m² · Extra-large double bed (Super-king size), Bunk bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

Suite with One King Bed and Bath Tub (Non Smoking)

Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

The spacious studio features air conditioning, soundproof walls, a terrace with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.

Suite with One Queen Bed (Non Smoking)

Sleeps 3 · 50 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

This air-conditioned suite is consisted of of a flat-screen TV with cable channels, a private bathroom as well as a terrace with sea views. The unit has 2 beds.

Deluxe Queen Room

Sleeps 3 · 50 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

King Room with One King Bed (Non Smoking)

Sleeps 2 · 50 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

King Room with Balcony

Sleeps 2 · 66 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides air conditioning, soundproof walls, a mini-bar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Double Room

Sleeps 2 · 66 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a mini-bar and a tea and coffee maker. The unit has 1 bed.

Double or Twin Room

Sleeps 4 · 66 m² · Extra-large double bed (Super-king size), Bunk bed

  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine
  • Minibar

Offering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.

Amenities

  • Free WiFi
  • Infinity pool
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Hot spring bath
  • Fitness facilities
  • Free Parking
  • Accessible parking
Show all 90 amenities
  • Valet parking
  • Breakfast in the room
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Screens / Barriers between staff and guests for safety
  • Snack bar
  • Air conditioning
  • Beach
  • Beachfront
  • Private beach area
  • Sun loungers or beach chairs
  • 24-hour front desk
  • Tour desk
  • Room service
  • 24-hour security
  • Non-smoking rooms
  • Family rooms
  • Airport shuttle (additional charge)
  • Airport drop off
  • Airport pick up
  • ATM/cash machine on site
  • Baby safety gates
  • Babysitting/child services
  • Beauty Services
  • Car hire
  • CCTV in common areas
  • CCTV outside property
  • Children's playground
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Currency exchange
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Express check-in/check-out
  • Facilities for disabled guests
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hair Salon Services
  • Hand sanitizer in guest room and key areas
  • Invoice provided
  • Ironing service
  • Key card access
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Manicure
  • Massage services
  • Meeting/banquet facilities
  • Outdoor furniture
  • Pedicure
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Shuttle service (additional charge)
  • Smoke alarms
  • Snorkelling
  • Soundproof rooms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Wine/champagne
  • Yoga classes

Location

© OpenStreetMap contributors

Paseo Xaman - Ha Manzana1, Fracc Playacar, Playa del Carmen, MX

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say303 reviews

+ Excellent food variety+ Quality classes and musicImprovement needed in gluten-free pasta quality
Cleanliness9.5
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money9.5

Everything was great and I enjoyed it so much

10.0

The food and the service

Nothing

Leonardo · MX · 2026-07-24

A truly exceptional experience in every sense - we can’t wait to be come back!

10.0

Everything about Palmaïa is beautiful! You get an ocean front resort that is still tucked away in the jungle. We got to see so much wildlife simply by walking the grounds. The design and intention behind each space is also exceptional and there are so many unique spots to explore. The rooms were spacious, bright and comfortable!

Natalie · CA · 2026-07-14

Guest review

3.0

As many others have said, the food is good. And the rooms are well stocked with nutritious snacks and drinks which was nice.

- Lack of classes/variety; only a few classes - not at all what was described. They claim on website over 50 activities - there's nowhere near that!!! You realise when you're there that every day is the same limited options - and they include an evening DJ as one of those sessions! I was there for a week and every day was roughly the same with 1 yoga/breathing session (and you have to get up before 7am - if you want to rest and lie in and miss those, there's no other opportunity for the rest of the day for yoga). The only other activities are the DJ set (!), some kind of music/sound bath thing or meditation in the afternoon, 1 art session and on some days a ceremony like a cacao ceremony. There's literally no other exercise/workout/yoga/movement classes or anything else. That's surprising considering how much you're paying and considering the claim of 50 activities. - It's supposed to be a disconnect and yet the only way to communicate to find out what's going on is by whatsapp with your assigned "guide" (and the texts are endless). - It's overpriced - I've stayed at other wellness retreats a third of the price with much better classes and overall experience. I would pay (as I did) for a good wellness retreat but this just wasn't worth what they are charging. - Overall, there's something really weird about it that just doesn't work - the trying to be high-end gourmet restaurants mixed with some of instructors being really lovely, earthy, genuine people but their energy/the message not matching with the strange, boxy modern main building and surroundings that doesn't feel like a retreat at all - it feels kind of disconnected with the earth and yet they're trying to sell this crafted wellness experience. Something doesn't feel genuine about it, particularly as it's so unbelievably overpriced compared with what they're offering.

Natalie · US · 2026-07-05

This was the perfect stay for relaxation and great food. Not a vegan or vegetarian, but felt satisfied by the food. Love

10.0

Great property. Well designed, clean, easy to access and private. Didn’t feel like there was too many people, was able to bike or walk between places. The bathrooms were in fantastic condition.

Faria · CA · 2026-05-21

Hotels of Earth · questions

Is Palmaïa The House of AïA All Inclusive Wellness Resort really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

Please Note : Groups Policy, when booking 6 rooms or more, different policies and additional supplements may apply. The property will contact you and provide more details or contact the property directly with the contact details provided in your confirmation.

In Palmaïa - The House of AïA, guests have the option to take Antigen or PCR COVID-19 tests at their own expense, directly on the resort without having to leave the grounds

All products from the boutique, spa treatments, and beauty salon services are subject to an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Pets

Pets are not allowed.

Parking

Free private parking is possible on site (reservation is needed).

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for US$280 per person per night when using an available cot.

You haven't added any cots.

You haven't added any extra beds.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.