The Metropolitan Inn♡

SLC’s worst place to stay. Next time, I’ll just save the money and sleep in my car.

2.0

Total dissatisfaction. Complete failure. Even the slightest effort was missed. You can run a business without being completely void of responsibility. I barred the door and put my gun under the pillow. Jeez

Safe and Somewhat Clean

4.0

Location is good. It’s relatively quiet. Good shower pressure and hot water. The flooring looks new. The professional pictures of the place have been generously retouched. The reception area is run down with patches of wall missing, damaged hi top tables and stools, and a couch with tears. Our room was freshly painted and relatively clean. There are stain shadows on the sheets and stains on the fabric chairs. The bathroom is clean but run down, and there are a few ants. Beds are creaky, but firm. Room has unpleasant smell, maybe from cleaning solution. I looked through a gate with a “No Life Guard on Duty” sign. (Yay! A pool!) Nope. Pool and hot tub has been cemented in, and had storage pods parked on them. (Note: They don’t advertise having a pool. I just thought it was funny.) SLC is pricey. We felt safe and slept well. But this “hotel” isn’t worth the price.

Don't stay here, they will rip you off with bogus charges.

2.0

I stayed one night as a solo traveler at the Metropolitan Inn on 11-11-25. I was charged a $100 fee for "damage to the room" when I know for a fact I did ZERO damage to the room. When I called to inquire about it, the manager I spoke with told me it was for "damage to the towels" (which makes no sense to me at all) and was refused to give me a refund with no proof whatsoever that I caused any damage (which I know I didn't).

Not great

4.0

Great location, close to everything. Unfortunately the air con / heater made a horrible noise and then stopped working entirely, so I was freezing cold on the first night and the room had no spare blanket. The bed was big, clean, and comfortable but only had one actual pillow, and 5 cushions that were too small to use as a pillow. I was given a spare blanket after asking the young man at reception, so my second night was much more pleasant. The towels were all badly stained, and water leaked in all directions from the bathroom tap.

Absolute scam masquerading as a hotel

2.0

The Metropolitan Inn is not just bad—it feels deliberately predatory. From the start, the place was filthy and rundown. The room looked like it hadn’t been properly cleaned in ages, smelled unpleasant, and had worn, sketchy furniture that made the whole stay feel uncomfortable and unsafe. Noise carried through the walls nonstop, making sleep nearly impossible. This place clearly does not care about guest comfort, cleanliness, or basic hospitality. But the real insult came at checkout. They demanded a $100 cash deposit, which should have been my first warning. Before leaving, I thoroughly inspected the room. The only “issue” was a tiny amount of makeup residue on the sheets from my girlfriend and a couple towels with light spots—the kind of thing that happens in literally every hotel and normally goes straight into a washing machine. Nothing damaged. Nothing excessive. Nothing that wouldn’t come out with standard laundering. Despite this, they kept $50 of the deposit. Charging guests extra for normal, minimal linen use is absurd and feels like a deliberate money grab. Hotels wash sheets and towels as part of their job—this wasn’t vandalism, negligence, or misuse. It was normal human use, and they treated it like a cash opportunity. Staff showed zero interest in being reasonable or fair. No explanation, no accountability—just took the money and moved on. There are plenty of budget hotels in Salt Lake City that don’t shake guests down over laundry. Staying here was a mistake, and I strongly recommend avoiding this place unless you enjoy dirty rooms, indifferent staff, and losing money over nonsense. .

Spend a little more, this place is not worth what it costs…

2.0

Not happy with this place at all! They charged a $100 deposit, which was a surprise . The first room they gave me was at the very end of an upstairs hallway, next to the stairwell. There were no working lights in that part of the hallway, and on either side of the door, were huge empty spaces that were pitch black. Scary for a solo woman traveling. I didn’t even go in. I asked for another room, which they switched with no hassle. This room had light switches that didn’t work, I found the bedside lamps and discovered that this room was hugely in need of updating. This was not one of the remodeled rooms on the website. Paint was peeling, holes in doors, missing lightbulbs. Bathroom was clean, but very shabby, holes and peeling paint. When I first entered the bathroom , there was Vaseline smeared on the doorknob, and more on the exit door and the tv remote… Gross! Towel rack had been ripped of and replaced without fixing the wall damage. I would not recommend this place at all.