Hilton Miami Airport Blue Lagoon

Very nice!!

9.0

− Outside bar was closed

For the price I paid this hotel did not meet the expectations

1.0

− The location was somewhat inconvenient, as there were not many dining options nearby. The rooms were only semi-clean. While the beds were comfortable, there was noticeable dust throughout the room, and there appeared to be mold around the lamps. The lamps also did not have covers, which was concerning. The cleanliness of the hotel’s common areas also needs significant improvement. The lobby appeared to be the only area that had been cleaned. The vent near the lobby, along the stairs leading upstairs, was visibly dirty, and the floors appeared unclean and in need of shampooing. The bathroom also had a vent in the shower area with a considerable amount of dust around it. Overall, the property appeared dusty and would benefit from a more thorough and consistent cleaning routine. The breakfast experience was also somewhat disorganized. When my group went for breakfast, the staff was unsure whether breakfast was included, resulting in a lot of back-and-forth. I stayed for two nights, and on the third day, I was informed that breakfast was not included, which was frustrating and inconsistent. One positive aspect was the shuttle service to the port. However, at approximately $17 per person, I feel the shuttle fee should be a flat rate rather than charged per person. Overall, there are several areas where the hotel could improve, particularly cleanliness, communication regarding amenities, and transportation pricing.

If I could, I would ask for all my money back for the amount I spent at this hotel

2.0

− The location was somewhat inconvenient, as there were not many dining options nearby. The rooms were only semi-clean. While the beds were comfortable, there was noticeable dust throughout the room, and there appeared to be mold around the lamps. The lamps also did not have covers, which was concerning. The cleanliness of the hotel’s common areas also needs significant improvement. The lobby appeared to be the only area that had been cleaned. The vent near the lobby, along the stairs leading upstairs, was visibly dirty, and the floors appeared unclean and in need of shampooing. The bathroom also had a vent in the shower area with a considerable amount of dust around it. Overall, the property appeared dusty and would benefit from a more thorough and consistent cleaning routine. The breakfast experience was also somewhat disorganized. When my group went for breakfast, the staff was unsure whether breakfast was included, resulting in a lot of back-and-forth. I stayed for two nights, and on the third day, I was informed that breakfast was not included, which was frustrating and inconsistent. One positive aspect was the shuttle service to the port. However, at approximately $17 per person, I feel the shuttle fee should be a flat rate rather than charged per person. Overall, there are several areas where the hotel could improve, particularly cleanliness, communication regarding amenities, and transportation pricing.

Guest review

8.0

Perfect for single night, perfect location between airport and cruise port

− Bathroom very dated low shower pressure and wooden bathroom door had swelled

Guest review

10.0

Todo me gusto, pero, sin lugar a dudas, el personal fue maravilloso