Hotel Laguna Arenal

Guest review

10.0

Fabulous views! Spectacular bird watching. Incredible place!!

Guest review

10.0

Beautiful place would go back to her again. The Host s are very nice people excellent breakfast.

Misleading Reviews - 10/10 View Only

4.0

Booked 3 bungalows for 2 nights based on available reviews. Arrival - no signage indicating reception or check-in office Parking is VERY limited and not paved, dragging suitcases through grass and mud to the paved path is not ideal especially after a local thunderstorm. Followed the path down to an open kitchen where we were greeted by a barking dog and a women. Check in was very quick and easy. The host walked us to our bungalows and gave us keys, explained the simple rooms which consisted of a lounge couch, king size bed, small coffee table, bathroom with double sink and a credenza at the foot of the bed with a small fridge. Her departing message was that ALL toilet paper goes in the garbage can in the bathroom, nothing down the toilet. Wait, What!? How is this not stated!? Not online, not in a single review even. We had done waterfall repelling and canyoning earlier in the day, we were drenched, tired and hungry. A hot shower was warranted for all of us. All 3 bungalows had very poor water pressure, luke warm water at best and ours had an extremely slow drain! Bathroom sinks are missing the screens so water sprays out drenching your midsection when turned on. The complimentary soap was covered in mold inside and out as was the pull down shade between the bathroom and bedroom. Towels were originally white but were now a dingy yellow. The bungalows have no a/c so the doors are intended to stay open. Unfortunately, the screens are in poor condition and allows plenty of opportunities for all the insects to join you in your room. Nearby bungalows lights shine right into the rooms - even with the curtains closed. Having a guest forget to turn off their porch light provides a sleepless night for the neighboring guest. Barking dog (in a no animals hotel) struck again from 5:30 to 6:30 am. We did not stick around for the complimentary breakfast and decided to not even stay the second night we had prepaid for. I do not understand the value in reviews that are not honest and detailed. The 10/10 excellent reviews posted online are very misleading and not forthcoming. The view is definitely 10/10 but I can not in good faith recommend these accommodations for the money $$$

Pleasant surprise

10.0

My spouse found on line and we booked a 1 night stay this week The host was very hospitable and made our stay good Rooms are clean and love the view Breakfast was excellent and was made for us gluten free Eggs w veggies Oatmeal parfait w fruit Mango and mint smoothie Tasty local cafe Will definitely stay again Gracias Anna !!

Guest review

10.0

Anna was great! The room had a gorgeous view. We received breakfast every morning which was delicious. I would definitely recommend for anyone who was peace and quiet during their stay in Costa Rica!

Guest review

10.0

Outstanding service, food, and accommodations…..oh and the view is exceptional!