Hotels of Earth

Portola Hotel & Spa at Monterey Bay

★★★★ Two Portola Plaza, Monterey, California, 93940, Monterey, US

8.8 guest rating· 539 reviews

About this hotel

Escape to the Portola Hotel & Spa at Monterey Bay, where the serene atmosphere meets coastal charm.

Indulgent Spa Experiences

Unwind in our full-service spa, offering a range of soothing massages and rejuvenating treatments that leave you feeling refreshed and revitalized.

Recreational Retreat

Enjoy our outdoor pool, fitness center, and bike rentals, perfect for exploring the picturesque surroundings while staying fit and active.

Culinary Delights

Savor delectable meals at Jacks Monterey, complemented by a variety of refreshing beverages from one of our two cozy bars, ensuring your dining experience is nothing short of exceptional.

Book your unforgettable stay at Portola Hotel & Spa today and immerse yourself in comfort and luxury right by the stunning Monterey coastline!

Rooms & rates

Room, 1 King Bed (Courtyard)

Sleeps 3 · 32 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed, Accessible, Harbor View (Partial)

Sleeps 3 · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed, Accessible (Portola)

Sleeps 3 · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed, Accessible (Courtyard)

Sleeps 3 · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 2 Queen Beds, Accessible, Harbor View (Partial)

Sleeps 4

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed, Harbor View

Sleeps 3 · 32 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Run Of House

Sleeps 3 · 32 m²

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed (Partial Harbor View)

Sleeps 3 · 32 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 1 King Bed (Portola)

Sleeps 3 · 32 m² · King bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Room, 2 Queen Beds (Partial Harbor View)

Sleeps 4 · 32 m² · 2× Queen Bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Amenities

  • Pool hoist on site
  • Pool sun loungers
  • Wheelchair-accessible pool
  • Full-service spa
  • Wheelchair-accessible spa
  • Fitness facilities
  • Secured parking
  • Self parking (surcharge)
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Breakfast available (surcharge)
  • Wheelchair-accessible on-site restaurant
  • Golfing nearby
  • 24-hour front desk
Show all 46 amenities
  • Safe-deposit box at front desk
  • Assistive listening devices available
  • ATM/banking
  • Banquet hall
  • Bicycle rentals nearby
  • Boat tours nearby
  • Braille or raised signage
  • Concierge service
  • Ecotours nearby
  • Electric car charging station
  • Elevator
  • Food and water bowls
  • Garage
  • Handrails in stairways
  • Hiking/biking trails nearby
  • Housekeeping on request
  • Kayaking nearby
  • Luggage storage
  • Multilingual staff
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Shopping on site
  • Smoke-free property
  • Snorkeling nearby
  • Stair-free path to entrance
  • Surfing/bodyboarding nearby
  • Terrace
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible public washroom

Location

© OpenStreetMap contributors

Two Portola Plaza, Monterey, California, 93940, Monterey, US

Check-in
from 04:00 PM to anytime
Check-out
until 12:00 PM

What guests say8.8539 reviews

+ Exceptional service+ Great location+ Comfortable rooms+ Good amenitiesPoor housekeepingIssues with room featuresConfusion around billing
Cleanliness8.0
Service9.5
Location9.5
Room Quality8.5
Amenities8.5
Value for Money8.5

Guest review

10.0

מקום קסום במרכז

shbeja · IL · 2026-07-25

I like staying here. I like the original portola.

9.0

Atmosphere

A little pricey .

Laura · US · 2026-07-24

Guest review

9.0

Staff was very accommodating and location was very convenient.

Pillows were a bit flat

Janet · US · 2026-07-23

Overall it was okay

6.0

I love how close it was to the main attractions such as the aquarium and waterfront. I loved the open layout of the lobby and restaurant.

I felt the property needed someone TLC. The room was comfortable but the carpet seemed old and worn out and slightly dirty. The pillows were so uncomfortable and stiff. The bar smelled of puke, alcohol, and dirty sanitizing water.

Ashley · US · 2026-07-22

Guest review

9.0

Great location, lovely rooms and very comfortable beds. We had a very enjoyable stay.

Agnieszka · PL · 2026-07-21

Good to know

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Pool access available from 7:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Pets

Service animals are exempt from fees/restrictions

Noise policy

Noise-free rooms not guaranteed

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Parking

Parking height restrictions apply

Pets

Pets allowed

Covid

Property does not offer onsite COVID-19 testing

Guest type

LGBTQ friendly

General

Professional property host/manager

Check-in & Check-out

Contactless check-in is available

Health & Safety

Property does not require health documentation at check-in

Pets

Service animals are allowed