Suite, 1 Bedroom, Accessible (Communication Accessible)
Sleeps 6 · 51 m² · 2× Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Kitchen
Candlewood Suites Richmond - West Broad by IHG
★★★ 2100 Dickens Road , Richmond, US
8.4 guest rating· 731 reviews
About this hotel
Modern Comfort and Convenience
Fitness Center and More : Stay active during your stay at Candlewood Suites Richmond - West Broad with our well-equipped fitness center and beautiful garden. Unwind in our shared lounge or enjoy a delicious meal at our on-site restaurant.
Business-Friendly Amenities : Take advantage of our 24-hour front desk and business center, perfect for all your work needs. Stay connected with complimentary WiFi throughout the property.
Convenient Location : Located just 11 km from Greater Richmond Convention Centre and with easy access to University Stadium and Virginia Commonwealth University School of the Arts, our hotel is the ideal choice for both business and leisure travelers.
Ready to experience comfort and convenience? Book your stay at Candlewood Suites Richmond - West Broad now!
Rooms & rates
Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)
Sleeps 6 · 51 m² · 2× Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Private bathroom
- Bathtub grab bar
One-Bedroom King Suite
Sleeps 4 · 51 m² · Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
King Studio Suite
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
Studio Suite
Sleeps 2 · 51 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchenette
King Studio Suite with Bath Tub - Mobility Access
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Single-room air conditioning for guest accommodation
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
King Studio Suite - Mobility Access Tub/Non-Smoking
Sleeps 2 · 33 m² · Extra-large double bed (Super-king size)
- Single-room air conditioning for guest accommodation
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
King Room - Mobility Access Tub/Non-Smoking
Sleeps 4 · 51 m² · Extra-large double bed (Super-king size), Sofa bed
- Single-room air conditioning for guest accommodation
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
King Room - Accessible Roll Shower - Non-Smoking
Sleeps 4 · 51 m² · Extra-large double bed (Super-king size), Sofa bed
- Single-room air conditioning for guest accommodation
- Kitchenette
- Shower
- Refrigerator
- Microwave
King Studio Suite - Hearing Accessible/Non-Smoking
Sleeps 4 · 51 m² · Extra-large double bed (Super-king size), Sofa bed
- Single-room air conditioning for guest accommodation
- Kitchenette
- Refrigerator
- Microwave
- Dishwasher
Amenities
- Free WiFi
- Fitness facilities
- Accessible parking
- Private parking
- Snack bar
- Air conditioning
- Pets allowed
- Golf course
- 24-hour front desk
- Business center
- Mobile app for room service
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
Show all 56 amenities
- BBQ facilities
- Board games/puzzles
- Bowling
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Delivered food - securely covered
- Designated smoking area
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Minimarket on site
- Outdoor fireplace
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
Location
2100 Dickens Road , Richmond, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say8.4731 reviews
+ Friendly staff+ Clean common areas+ Spacious rooms+ Convenient location− Cleanliness issues in some rooms− Uncomfortable beds− Equipment missing in the workout room
Cleanliness7.7
Service9.2
Location8.7
Room Quality7.7
Amenities8.2
Value for Money8.2
Guest review
9.0location
− no USB charge ports in the room
Enjoyed our stay and decent priced
8.0Cleanliness, staff was friendly
− Bed was hard
This was okay for one night, but definitely not the most ideal place to stay.
5.0Rooms were very spacious.
− Property was outdated and not clean.
A roach was crawling around the kitchen sink.
1.0The location seem to be nice we don't live in that area but it was quiet when I returned from my cousin's wedding.
− I spent $160 for one night I spent many hours driving to get to this hotel my cousin was getting married. I probably would have had a better night sleep at a Travelodge paying less money the general manager had a very nonchalant attitude about my complaint I said to him "You seem like you don't care about anything I'm saying sir it's probably because you guys get these kinds of complaints regarding the condition of this hotel is not good for the price"... The rooms was dirty if I had a broom I could have swept up a pile of hair that was all through the room, in the shower hair, it was hair on the sheets the gentleman at the front desk came up to change the sheets on the bed, he took a picture of the hair on the sheets saying "OMG this is not acceptable"... The beds are worn and there was a sinkhole in the mattress where people have been sleeping for years probably... I was there for one night I got up to get a cup of water and a roach was crawling around the kitchen sink I got a video of it this was at 4:00 a.m. I talk to the lady at the front desk told her the situation it was nothing she could do is what she said however she did offer me a soda. I told her I'm just going to take my things to the car because I don't want to take any bugs home so when the sun came up my family and I got showers and got out of there... I was really upset because I spent a lot of money for one night there. The saying is you get what you pay for and I don't think that was the case because for that price I expected to be in something luxurious and comfortable... I always stay at comfortable luxurious places I don't mind spending the money... I looked at the outside pictures and said the upkeep is probably nice I probably would have got a better night sleep at one of those cheaper hotels red roof inn etc... and then save some money.
I’m suing both you’ll
1.0Over charged
− Over charged
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 6 rooms, different policies and additional supplements may apply.