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Quality Inn Grand Rapids Near Dowtown

★★ 65 28th St Southwest, Grand Rapids, Michigan, 49548, Grand Rapids, US

6.4 guest rating· 118 reviews

About this hotel

Indoor Pool and Complimentary Breakfast

Enjoy our indoor pool and fuel up for the day with our complimentary continental breakfast served daily.

Business Center and 24-Hour Front Desk

Take advantage of our business center, complimentary newspapers in the lobby, and our 24-hour front desk for your convenience.

Convenient Location

Located near popular attractions, our hotel is just a short drive from Van Andel Arena and DeVos Performance Hall.

Book your stay at Quality Inn Grand Rapids Near Downtown for a comfortable and convenient experience.

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Rooms & rates

Room, 1 King Bed, Non Smoking (Mobility Accessible)

Sleeps 2 · King bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker
  • Free WiFi

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 2 · King bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker
  • Free WiFi

Standard Room, 1 Queen Bed, Non Smoking

Sleeps 2 · 26 m² · Queen Bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker
  • Free WiFi

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4 · 26 m² · 2× Queen Bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker
  • Free WiFi

Standard Room, 1 King Bed, Non Smoking

Sleeps 2 · 26 m² · King bed

  • Desk
  • Private bathroom
  • Deep soaking bathtub
  • Coffee/tea maker
  • Free WiFi

Amenities

  • Free WiFi
  • Pool sun loungers
  • Pool toys
  • Wheelchair-accessible pool
  • Free newspapers in lobby
  • Free RV, bus, truck parking
  • Free self parking
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Free breakfast
  • Free continental breakfast
  • Water skiing nearby
  • 24-hour front desk
  • Assistive listening devices available
Show all 16 amenities
  • Smoke-free property
  • Wheelchair accessible

Location

© OpenStreetMap contributors

65 28th St Southwest, Grand Rapids, Michigan, 49548, Grand Rapids, US

Check-in
from 03:00 PM to anytime
Check-out
until 11:00 AM

What guests say6.4118 reviews

+ Clean space+ Comfortable bedsLeaks in ceilingDirty roomsPoor staff service
Cleanliness3.6
Service8.1
Location4.6
Room Quality6.6
Amenities5.6
Value for Money8.1

Guest review

4.0

When we arrived we received one set of keycards instead of two, which was extremely tedious to work out with the receptionist- all was decent until the next day one had stopped working because it only had been activated for one night not two. There were some Blood stains or red stains in the carpeting, loads of spider webs, plumbing from a toilet leaking, broken bathroom fan, stained sheets, and burnt marks on the thermostat! We had a young man approach us on a bike while we were outside the building and he offered us drugs. Overall not very good and we feel it wasn’t worth the price at all and nothing matches the phots

Wesley · 2025-10-06

Guest review

2.0

did not stay. two wrecked cars in otherwise empty parking lot. neighborhood was unsafe. told the clerk at the desk and he said that he demanded that I leave the premises for complaining about how unsafe the place looked. said I would get a full refund. do not stay here.

anthony · 2025-10-06

SERIOUSLY DON'T BOOK HORRIBLE

2.0

Absolutely horrible! Matter of fact before I start last month the same type of situation booking with hotels.com seriously google the hotel it never matches with pictures , stars or ratings when it comes to hotels.com we will never use them again . Now on to the review not one thing from the color and actual style of the outside dwelling itself matches the picture. The only thing that matches somewhat is the green lobby, and decor but clearly pics were taken several years ago . This hotel was beyond disgusting, leaking ceiling, the door had at least a cm crack all the way around it wasn't sealed at all . We had to rig the door with two chairs incase of someone breaking in. Everything was dirty from, walls , to furniture with blood on the one lamp shade, fridge didn't keep anything but Luke warm, everything scratched, busted or had holes. The bathroom door could not be shut at all. It's in a very bad area behind a liquor store, bums all over and multiple people living out of hotel, awful look at pics . I don't have any more time to waste on this hotel or site!

Bradley · 2025-08-18

Guest review

4.0

The rooms smelled like cigarettes and there was a lot of noise coming from the rooms around us. We had obscene graffiti on our bathroom door, the hair dryer didn’t work, toilet seat was falling off, and there was no shampoo. They also didn’t have washcloths or a towel to step on for the bathroom floor. Bathroom towels were stained, too. I’m not normally much of a reviewer, but this place was really awful. Staff seemed inconvenienced by us asking any questions and breakfast was limited, too. The only true upside was that there weren’t bed bugs.

Cassandra · 2025-08-16

Guest review

6.0

It was pretty clean. Nothing special.

John · 2025-07-26

Guest review

6.0

The parking lot party going on at 2:30A didn't even invite me but were kind enough to ensure that I was able to listen in on all the happenings.

Lee Ann · 2025-07-22

Good to know

Pool access available from 9:00 AM to 11:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Pets

Pets not allowed

Check-in & Check-out

Contactless check-out is available

General

Cashless transactions are available

Guest type

Essential workers only - NO

Accessibility

No elevators

Sustainability Certifications

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

General

Professional property host/manager