Fairfield Inn & Suites by Marriott Providence Airport Warwick♡

Guest review

7.0

Convenient to airport

− Room was small, cramped space for bathroom Thin walls with very loud neighbor all night. Breakfast was mediocre choices

We stayed there to visit our daughter in Providence. We have never stayed there , so we thought we’d give it a try. You’

10.0

Very clean , close to interstate 95 (close to Providence) and much cheaper than staying in Providence itself.

− I thought the breakfast would be better , but it was okay I guess.

It was fine for one night.

5.0

Staff was friendly and helpful

− The building is run down and in need of repairs.

This hotel is a 2.5 out of 5 at Best- Stay somewhere else

4.0

We stayed here 7/7 to 7/9 in room 254 where the paint is peeling in many locations and the overall quality of the room is extremely poor. The room should not be in service and it clearly needs attention. Either housekeeping, maintenance or hotel leadership is asleep at the wheel. I spoke to the front desk and asked for a rate adjustment due to the condition of the room but she was brand new and had no authority to do so. I asked for the name of the hotel GM, she could only give me his first name "Drew" and could not find his email address. He didn't arrive until 10am and unfortunately, we were out all day so I could not speak to Drew directly. Tried calling today to speak to Drew and 2x the hotel front desk answered and immediately said "please hold" only to leave me on the phone and never pick up my call. My next step will be to call Marriott Corp and advise them this hotel is not meeting standards with respect to room quality. If Drew happens to see this review, I believe you have my email address and can contact me directly. I am 99.9% that Drew would not put his family in room 254. My recommendation to travelers reading this review: stay at the Hilton Garden Inn, Thurber St, Warwick. Stay away from this Fairfield- they are charging way too much $$ for rooms that are in desperate need of TLC.

Run Don’t Walk!!

2.0

We checked in and the room was not very clean. Evidently Marriott just took over this location and renovated some stuff, but essentially put lipstick on a pig. When we try to go to sleep there was an intermittent noise in the room and my husband went downstairs to get our room switched. They said they had no other rooms then, miraculously the front desk was able to find another room on the same floor, which was a handicap room. That room wasn’t clean either the drapes were broken and hanging. The shower curtain too long and dirty. Our room was never cleaned by housekeeping-for our three day visit. The floors constantly felt wet and damp, and our socks were getting wet. The air-conditioning did not work appropriately and we told the front desk twice and they told us both times maintenance wasn’t in. Overall this experience was awful and Marriott should be ashamed that their branding is on this facility. We would’ve left however there are no rooms currently in Rhode Island. There were many sports events and soccer events throughout the state so we really had no choice but to stay and thank God it was only three days. I didn’t take any pictures cause I’m embarrassed that I even stayed in such a subpar facility we thought it would be good because Marriott just took it over and they allegedly renovated but again that was like putting lipstick on a pig!