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Crisol Vía Castellana

★★★★ Paseo de la Castellana, 220, Madrid, ES

7.5 guest rating· 111 reviews

About this hotel

Luxurious Accommodation

Experience modern and spacious rooms at Crisol Vía Castellana, each equipped with satellite TV, free Wi-Fi, minibar, and safety deposit box for your comfort and convenience.

Prime Location

Located in Madrid’s bustling business district, our hotel is a short walk from the Santiago Bernabéu Stadium and Chamartín Railway Station, offering easy access to the city center and beyond.

Convenient Accessibility

With Barajas Airport just a 15-minute drive away, your travel worries are minimized, allowing you to focus on enjoying your stay at Crisol Vía Castellana.

Book now and indulge in a seamless blend of comfort and convenience at Crisol Vía Castellana.

Rooms & rates

Classic Double or Twin Room

Sleeps 2 · 17 m² · 2× Twin bed, Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Safety deposit box

Family Room

Sleeps 4 · 40 m² · 2× Double bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Safety deposit box

Comfort Double or Twin Room with Extra Bed

Sleeps 3 · 25 m² · 3× Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Safety deposit box

Premium Double Room

Sleeps 2 · 40 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Safety deposit box

Executive Double Room

Sleeps 2 · 32 m² · Queen bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Emergency cord in bathroom
  • Minibar

Amenities

  • Free WiFi
  • Private parking
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Non-smoking throughout
  • Family rooms
  • Cashless payment available
  • CCTV in common areas
  • Concierge service
  • Daily housekeeping
  • Dry cleaning
  • Emergency cord in bathroom
Show all 31 amenities
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Heating
  • Invoice provided
  • Key card access
  • Laundry
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Wheelchair accessible

Location

What guests say7.5111 reviews

+ Location+ Friendly staff+ Great location+ Comfortable beds− Limited parking− Expensive breakfast− No spa services
Cleanliness7.5
Service8.3
Location8.0
Room Quality7.8
Amenities7.2
Value for Money6.9

Horrible experience- had everything STOLEN from us at this hotel

2.0

Terrible hotel experience, and serious problems with security. Not only was the hotel room sub-par, we had all our luggage and expensive laptop computer STOLEN from us IN FRONT OF THE RECEPTIONISTS. The shady porter guy at the door claimed not to have seen anything. Yeah, rght… Do not stay here. Major security concerns, and they will claim not to have seen anything. We placed a police report at the closest police station, and will follow up by taking legal action as well. Again, so not stay at this hotel. You have been warned.

Scenic43120627106 · 2024-12-31

Guest review

6.0

Ok rooms, facilities and food. Pretty average for 4 star

KAYODE · 2024-11-19

Guest review

8.0

Is rare to find now days a places that gives you good service at a reasonable prices.

Edgar · 2024-11-18

A horrible experience -- and I am not usually hard to please.

2.0

I can't remember when I have stayed in such a horrible place. I almost tripped and hurt myself getting out of the bath because only one side of a support bar/soap dish was attached to the tile. Heard every sound from the surrounding rooms even though the guests there were not really noisy. My heating work but there was no heat in the rooms of my friends who were travelling with me. Breakfast was fine. Staff were friendly and welcoming. Supper was one of the worst meals I have had in any hotel anywhere.

A6139NWbarrys · CA · 2024-11-17

Terrible experience

2.0

You had what you paid, and definitely doesn't worth the money stay in this hotel. I incurring you spend a bit more and pick any other hotel. The mattress can't be more uncomfortable, poor lining bed, old bathroom towels and the general condition of the hotel is decrepit, and in a very bad condition.

mjv885 · 2024-10-30

Great for a quiet stay

10.0

This hotel is easy to reach from Madrid main station on metro line 1 and is a perfect stay for a quiet nights sleep. Rooms are spacious with all amenities. Breakfast is available and has a lot of selection but the only downside is that they don’t have a restaurant that is open for evening meals and considering this is about half an hour from central Madrid this would be a real bonus. There are lots of fast food places by the bus terminus but no restaurants

suerU2880LK · 2024-10-22

Good to know

When booking more than 5 rooms, different policies and additional supplements may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.