Doubletree by Hilton Los Angeles Downtown♡

Needs Operations TLC

4.0

A night or 2 is ok, but overall needs a lot of TLC. Operations needs to read. Best part: bed. Super comfortable. Room was neat but definitely not “cleaned.” Piece of broken glass found in carpet and dirt / grime in parts of room. Shower impossible to turn on without getting wet as can’t turn on from faucet side. Upper floor but still could hear sirens and car alarms every couple of hours overnight. One of the mornings the odor by the window was over powering with a sewage smell - not sure if it was outside or bad plumbing from room above? Layout between lobby, restaurant, elevators and Starbucks was odd and confusing. First floor was dank and dark which was unexpected for sunny CA. Area surrounding hotel was definitely sketchy. Lots of homeless tents along Los Angeles Street. Staff was cordial. Food not great for price. I wanted to like this hotel I really did but just too much was off about it.

満足

8.0

部屋は綺麗で毎日ちゃんとベッドメイキングに入ってくれた。 家族でふた部屋取ったんだけど、コネクションルームだったので便利だった。

− リトル東京からも近いし、場所は良いんだけど周囲にホームレスが多く、１つ隣の通りに入った途端に異臭がすごかった。 治安は少し心配だった。 あと、混んでる時間帯は車を回してもらうのに1時間近く待たされた

Okay

6.0

It was clean

− The parking was terrible, the garage got full and we had to pay for valet. And the next day during check out we waited over an hour to get our car

Perfect Home Base for Anime Expo — Don't Let the Negative Reviews Scare You!

10.0

I stayed at the DoubleTree Downtown LA from July 1st through July 5th for Anime Expo, and I couldn't have been happier with the experience. I know some people have left bad reviews lately regarding the check-in process and customer service, but my experience was the complete opposite. Our check-in went incredibly smoothly, setting a great tone for a busy weekend. When we first got to our room, we noticed the mini-fridge was making a weird noise. I called the front desk, and they had maintenance up to replace it within 20 minutes! Later in the trip, I found myself in need of some Band-Aids; I called down again, and they happily brought some right up to my room. The service was fantastic across the board. The hotel itself, including our room, was very clean. Yes, the furniture is a little dated, but honestly, that is to be expected and didn't take away from our stay at all. We also hit up the breakfast buffet, which was great. Every employee we interacted with working the breakfast service was incredibly warm and friendly. Finally, you can't beat this location. Being right next to Little Tokyo was a lifesaver. We had endless dining options, fun shops to explore, and easy access to local stores to grab convention supplies. Overall, we had a fantastic stay. It was such a great experience that we’ve actually already booked our room here for next year's con! Highly recommend.

As someone who travels a lot for work and goes to many big cities and even small cities. This basically felt like I went

4.0

The lobby looked nice ?

− Breakfast some how not included and cost 36 a person for just the buffet breakfast. Which is just a mediocre regular breakfast. Mind you, ordering the food available on the menu would’ve been cheaper and probably better