La Quinta Inn by Wyndham Clute Lake Jackson♡

Guest review

2.0

Night clerk worked hard to accommodate us after the ac did not work in the first room

− The check out clerk/ owner would not provide a check out ticket because I booked online. I simply wanted a proof of check out. Also the riim had and odor and tge shower door leaked water over the floor.

The room wasn’t cleaned but I guess you get what you pay for. For the rooms to be as dirty as they was the cost could ha

1.0

− Pool was dirty. Rooms were dirty and had a smell. Air conditioners didn’t cool the room and was also dirty. Sheets and towels were dirty. Most of the outlets didn’t work. The refrigerator was dirty.

Terrible

1.0

Ac made terrible noise in 2nd room and we could not stay there we turned in a request for refund and asked for new room …. Nothing was done and still hasn’t been done

− Not liveable

The owner didn’t want to give us a refund. We had two rooms and one room the ac was broken and had roaches.

1.0

Nothing just the ladies up front who tried to help.

− The sheets was dirty, the rooms smelled and there was roaches and in one of the rooms the ac was broke. We had to switch rooms.

The sheets had holes in them. (I took photos). It was not a good or restful stay.

4.0

I did not like the hotel

− The sheets have holes in them, the room had a bad odor, the card didn’t work and we were upstairs at the very back of the property. I had to call the front desk and they did bring me another key. The TV remote was missing. I called the front desk again and the manger took a bit but he brought us a remote. Then returned and knocked again and said that he brought us two keys and one was his. This was at midnight. I did not feel safe or secure. It was not good.

Guest review

3.0

− The floor in my room was soaking wet.