Superior Queen
Sleeps 3 · 24 m² · Twin bed, Queen bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
These rooms are located in the hotel's tower block. An private bathroom and a TV with satellite channels are included. Bed linen is included.
Copthorne Hotel Rotorua
★★★★ 328-348 Fenton Street, Rotorua, NZ
7.3 guest rating· 1450 reviews
About this hotel
Luxurious Eco-Friendly Accommodation
Experience the perfect blend of luxury and sustainability at Copthorne Hotel Rotorua. Situated conveniently between central Rotorua and the Whakarewarewa Thermal Reserve, our eco-friendly hotel offers a guilt-free stay without compromising on comfort.
Heated Outdoor Pool and Free WiFi
Relax and unwind in our heated outdoor pool, perfect for a refreshing dip after a day of exploring the wonders of Rotorua. Stay connected with complimentary WiFi available throughout the hotel, ensuring you're always in touch with your loved ones or work.
Proximity to Key Attractions
With just a 5-minute walk to the Rotorua Golf Club and a short drive to the renowned Polynesian Spa and enchanting Lake Rotorua, our hotel provides easy access to the best attractions in the area. Book your stay now and indulge in the ultimate Rotorua experience at Copthorne Hotel.
Rooms & rates
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Superior 2 Queen
Sleeps 4 · 24 m² · 2× Queen bed
- Desk
- Private bathroom
- Shower
- Safety deposit box
- TV
These rooms are located in the hotel's tower block. An private bathroom and a TV with satellite channels are included. Bed linen is included. You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Amenities
- WiFi available
- Outdoor pool
- Swimming pool
- Free Parking
- Accessible parking
- Private parking
- Restaurant
- Bar
- Sun loungers or beach chairs
- Golf course
- 24-hour front desk
- Room service
- Non-smoking rooms
- Non-smoking throughout
Show all 60 amenities
- Family rooms
- Access to health care professionals
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Cycling
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fishing
- Food delivered to guest room
- Fruits
- Garden
- Guests can opt-out any cleaning services during stay
- Heating
- Hiking
- Horse riding
- Hot tub/Jacuzzi
- Invoice provided
- Key access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Picnic area
- Safety deposit box
- Sanitized tableware & silverware
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Toilet with grab rails
- Wheelchair accessible
- Wine/champagne
Location
328-348 Fenton Street, Rotorua, NZ
- Check-in
- from 02:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say7.31450 reviews
+ Friendly staff+ Good location+ Nice for families− Cleanliness issues− Outdated facilities− Poor food quality
Cleanliness6.4
Service8.4
Location8.4
Room Quality6.9
Amenities7.9
Value for Money6.4
Some things were good and some need to improve
8.0The Ambiance was good. Pool facility was good. Food was good
− Seatings in front of the reception were not attractive; there should be Chesterfield-style seating to make a good first impression. The washing area in the room was a bit congested and similarly around the table was only one chair for three of us.
Guest review
9.0Pools locations
We are extremely disappointed, in all honesty I wouldn’t even pay $100 per night, we spent $355
1.0The only good things unfortunately were the breakfast, the nice smelling body soap and the white towels There is absolutely nothing else good to say sadly.
− Window handles falling off Poo on toilet seat Hair on mattress Long black hairs on bath mat Carpet literally damaged and coming up Photos on website show park, our view was a road Place is literally falling apart Heater cable heats up so hot it’s dangerous Front door is so hard to open you need literally bang and push it to open Shower head old and gross Finger prints all over glass door cabinet
Value and a great stay in Rotorua
10.0Staff were great. Hot spa, bar and restaurant were good condition.
− All is good. Older building so will need to upgrade here and there.
Guest review
9.0The bed was the best we have slept in. It felt like a cloud.
Good to know
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
The guest will be charged a prepayment of the total price at the time of booking.
Guests under the age of 18 can only check in with a parent or official guardian.
For more information, please contact the property using
›Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in some hotel rooms and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.