La Quinta Inn by Wyndham Wichita Falls♡

Poorly managed hotel with a manager who does not address misconduct

2.0

The response to the recent review of this hotel written is completely inaccurate of the incident that occurred. If you are concerned with people looking at the camera that is in plane view of the public sitting in then you should have this behind a closed off area. You don't lock anything when you leave the desk unattended and if you are going to accuse the public of felonies or support your staff that accuse the public of felonies then why would you not have this area behind a secure space. You have placed the shelf for pamphlets beside the desk area and if someone is looking at a pamphlet and turns behind them your computer information is completely visible to them as well as your cameras. There was absolutely no interaction between anyone I was with and your staff as we did not want to lower ourselves to that level of behavior. From reading the rest of the reviews of this hotel it appears you have an issue going on with your staff that you should focus on addressing instead of defending situations that are clearly inappropriate. Landyn Curley you should be taking some management courses to brush up on managing staff. I also witnessed you conducting yourself in a poor manner the following day with another group of people who were bringing up valid points about there room not being clean and there dog getting sick. You should be leading by example instead of conducting yourself in such unprofessional manner. Starts from the top management level. Once again DO NOT STAY HERE. Horrible experience with staff and the rooms are not clean. Stains in the tub and dirty old rug.

Absolutely Vile place!!

2.0

STAY AWAY!!! This place is not like the pictures. We were truly afraid for our lives. There’s a big sign (likes Bate’s motel) that says NO Refund if you made a reservation. Lights didn’t work, no soap, no towels, phone had no cord to wall, smoke detectors hanging down from ceiling, bed looked like had been used (many times that day). Gang activity in the parking lot. Front desk person said “Well what do you want me to do about it?” When asked for a working room. We ended up not staying and went to credit card company to have charges removed. The place was like what you would see in a gang movie. Absolutely disgusting place, staff, and management!!!

CLnChico2

2.0

I had a hotel room for the first and second. They called me in the morning out of the first and canceled my reservation. They said a pipe vested. They did not return any of my points, which was 7500 for 1 night and 1500 for another night. They did not return my money. Horrible place will not do business with them again. Used to go there once every three months To visit my brother in prison. So I'm changing my 5 star to this. I did not know they were this shiesty! Thx n Blessed day 🙏 CLnChico2

Guest review

6.0

The door didn’t lock right so I had to use coat hangers to hold it closed right. Just what I’d call a cheap and trashy motel. Won’t stay again. There’s a better la Quinta on the other side of town. Will stay there.

Terrible ... just plain TERRIBLE>

2.0

We got there after 600PM so I'm pretty much locked into my reservation. I go in and the lobby is dark from the lack of lighting, I finally get to my room after they juggle room assignments around. The first thing I notice is no bedspreads and a thin blanket. I go into the bathroom and the door has been pushed in and the doorframe busted. Toilet paper sitting on tub because there is no roll hanger. Tub is filthy and has cigarette bunts on rim (non-smoking huh?) The deadbolt won't lock. No hairdryer. Internet not working, sheets wrong size for mattress, Room is in just plain terrible shape. Didn't even go ask far another room or complain based on my treatment checking in.

Guest review

2.0

We traveled as a family of five, and stayed here one night. We have never stayed in a hotel/motel that was as bad as this one. It was the most unsafe we have ever felt staying somewhere. The deadbolt was broken off, so the door couldn’t lock, and all the smoke detectors were removed, and stored in a dresser drawer. I believe these are all illegal & unsafe practices. Also, when we were checking in nobody was at the front desk, and we had to wait around 10 minutes before someone showed up.