Quality Inn & Suites Mankato East♡

Guest review

1.0

The pool area and breakfast were decent.

− Extremely out of date, old, our room smelled terrible. Bathroom was so out of date, walls dirty, sink disgusting, chair was so old fabric was worn off and missing. Our sheets had cigarette burn/holes in them.

Gross hotel would highly recommend finding somewhere else to stay. We left after the first night and found a new hotel.

1.0

Nothing. We booked two nights and ended up leaving after the first night. It was gross, black mold in the room, in the ac, etc. Just all around dirty from the minute you walk in!

− Everything. We left after the first night as it was so gross and black mold all over in our room from the bathroom to the ac unit. Etc. Also the tv didn't work, fan in the bathroom didn't work. Just all around dirty, gross, and not in working order.

Overall a poor experience, and I will never return to this Chain location.

4.0

Location was within 10 minutes of my intended visit, destination.

− 1) Entry door frame was loose, so door wasn't completely secure. 2) Furniture was poor quality... Dresser and Side cabinets has drawers that wouldn't stay closed/open after closing/Ghosts? Desk chair was damaged so difficult for posture. Lounge chair arms were broken/caved in/very uncomfortable 3) Bed mattress was hard as a rock! No box frame. Mattress was set on a metal frame, that was oversized (for a King mattress) which caused me to stub my toe(s) or bang my shin whenever I approached the bed! 4) TV did not operate (no signal) upon arrival. Two separate employees needed to fix issue. (Bad box?) 5) Faint odor, similar to cat urine. 6) No actual curtains to block light from the neighboring Hotel parking lot lights and building signage. Only had thin see thru shades. 7) Continental Breakfast... at about 7:30 AM... Coffee machine broken, no hot foods (empty) few slices of bread, fairly empty cereal bins, no fresh fruit, watery apple juice, etc. About 8 other guests trying to scape up something "safe" to eat. One of them called the phone at the (empty) Front Desk to get somebody to help. Overall, a very poor experience!!

Pool is nice that is the only positive about the hotel.

2.0

The pool area was nice.

− The rooms are not clean and the hotel is very shabby. I would not recommend staying at this hotel. There was no shampoo, the phone in the room was filthy and it looked like no one cleans behind the toilet paper dispenser.

Guest review

7.0

− there was no shampoo in the shower, there were no shower towels in the bathroom. I had to make a point of going to the front desk to get some. The front door would not open in the morning.

Guest review

2.0

Location was very satisfactory.

− Hall had pungent odor. . Spyder in bathroom.. The breakfast was limited. The coffee was undrinkable. General conditions of the facility was old and run down. Can't believe Choice hotel would put their name to it.