Loft, 2 Bedrooms
Sleeps 5 · 93 m² · 2× Double bed
- Desk
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Kitchen
Residence Inn by Marriott San Jose Campbell
★★★ 2761 South Bascom Avenue, Campbell, US
8.2 guest rating· 334 reviews
About this hotel
Luxurious Suites with Fireplace and Kitchen
Indulge in the comfort of a suite at Residence Inn San Jose Campbell, complete with a cozy fireplace, fully equipped kitchen, and stylish living area. Relax in the elegant ambiance of crisp white linens and dark wood furnishings with subtle red accents.
Relaxing Amenities including Pool and Hot Tub
Unwind in the outdoor swimming pool or hot tub, and maintain your fitness routine at the onsite fitness centre. Let go of your worries with dry cleaning services available at your convenience.
Delicious Daily Breakfast Buffet
Start your day right with a hot buffet breakfast offering a variety of cold and hot items, from scrambled eggs to Belgian waffles. Don't miss the fresh pastries and other delectable options to fuel your adventures in Campbell.
Experience comfort and convenience at Residence Inn San Jose Campbell - book your stay now!
Rooms & rates
Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)
Sleeps 3 · 45 m² · Queen Bed, Sofa bed
- Desk
- Private bathroom
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Kitchen
Queen Studio with Sofa Bed
Sleeps 3 · 46 m² · Sofa bed, Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchen
Two-Bedroom Bi-level Suite
Sleeps 5 · 93 m² · Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Kitchen
Queen Studio with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible
Sleeps 3 · 46 m² · Sofa bed, Queen bed
- Adapted bath
- Cots
- Hearing accessible
Amenities
- WiFi available
- Outdoor pool
- Swimming pool
- Fitness center
- Parking
- Breakfast takeaway containers
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
- Business center
- Mobile app for room service
- 24-hour security
- Non-smoking rooms
Show all 60 amenities
- Non-smoking throughout
- Family rooms
- Auditory guidance
- BBQ facilities
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Delivered food - securely covered
- Dry cleaning
- Emergency cord in bathroom
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Grocery deliveries
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Higher level toilet
- Key access
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Physical distancing in dining areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
- Toilet with grab rails
- Visual aids: Braille
- Wheelchair accessible
Location
2761 South Bascom Avenue, Campbell, US
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say8.2334 reviews
+ Clean and nice property+ Great breakfast+ Friendly staff+ Perfect location− Housekeeping issues− Confusing office location− Room maintenance concerns
Cleanliness7.7
Service8.7
Location8.7
Room Quality7.7
Amenities8.2
Value for Money8.2
Guest review
9.0− Breakfast could have been better
A nice stay for the price.
8.0Staff were friendly and efficient. Room was clean and comfortable.
− Pool facilities could have been better. Would have liked wine for sale without having to leave property.
Happy
10.0I will give 10 out of 10 for everything! Staff were very helpful and friendly
Terrible Customer Service and No Follow-Up
2.0The biggest issue wasn't the mistake itself—it was the complete lack of customer service afterward. Despite bringing my concerns to the hotel's attention, no one took ownership of the situation. Even more disappointing, the General Manager never bothered to follow up, acknowledge the issue, or offer any resolution. Being ignored after a guest reports a problem is unacceptable. Customer service is about communication and accountability. Mistakes happen at every hotel, but what separates a good property from a bad one is how those mistakes are handled. Unfortunately, this property failed on both counts. The lack of professionalism, urgency, and follow-through left a very poor impression. As someone who works in the hospitality industry, I know how important guest recovery is, and this hotel missed every opportunity to make things right. I cannot recommend this property based on the level of service I received, and I sincerely hope management begins taking guest concerns more seriously.
Good to know
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are allowed. Charges may be applicable.
›Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
›Parking
Public parking is possible on site (reservation is not needed) and costs USD 14 per day.