Hotels of Earth

Hotel Plaza Kokai Cancún

★★★★ Avenida Uxmal 26 Super Manzana 2A, Cancún, MX

7.9 guest rating· 815 reviews

About this hotel

Convenient Location : Situated in the heart of Cancun, Hotel Plaza Kokai offers easy access to downtown, stunning beaches, and captivating Mayan attractions.

Comfortable Accommodation : The guest rooms at Hotel Plaza Kokai are thoughtfully furnished, providing a cozy retreat for both business and leisure travelers.

Proximity to City Attractions : Explore the vibrant city of Cancun with ease as shopping centers and cultural treasures are just a stone's throw away.

Experience the best of Cancun at Hotel Plaza Kokai - book your stay now!

Rooms & rates

Standard Double Room

Sleeps 4 · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Free WiFi
  • Shower
  • Safety deposit box

Standard King Room

Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

Twin Room

Sleeps 4 · 24 m² · 2× Double bed

  • Air conditioning
  • Private bathroom
  • Shower
  • TV
  • Toilet

Amenities

  • WiFi available
  • Kids' pool
  • Outdoor pool
  • Swimming pool
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Business center
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
Show all 67 amenities
  • Family rooms
  • Access to health care professionals
  • Broadcast Live sport events
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Designated smoking area
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Fruits
  • Grocery deliveries
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Happy hour
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Live music/performance
  • Luggage storage
  • Meeting/banquet facilities
  • Outdoor furniture
  • Packed lunches
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Public Bath
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Soundproof rooms
  • Staff adhere to local safety protocols
  • Sun terrace
  • Sun umbrellas
  • Terrace
  • Toilet with grab rails
  • Wheelchair accessible
  • Wine/champagne

Location

© OpenStreetMap contributors

Avenida Uxmal 26 Super Manzana 2A, Cancún, MX

Check-in
from 03:00 PM to 06:00 PM
Check-out
until 12:00 PM

What guests say7.9815 reviews

+ Convenient location+ Friendly staffCleanliness issuesPoor service quality
Cleanliness7.1
Service8.0
Location9.1
Room Quality7.5
Amenities7.0
Value for Money8.5

Guest review

9.0

Precio y ubicación

En realidad está cómodo para lo que lo necesitabamos

Espinoza Casares · CR · 2026-07-24

Guest review

10.0

La habitación Servicio y ubicación

La ducha, como que hay qud destupir los huequitos de la regadera para que salga bien el agua

Magally · MX · 2026-07-24

Buena

9.0

Me gustotodo

La habitación

Wilson · PA · 2026-07-19

À ne pas retenter !

3.0

La situation proche de la station ADO et du petit marché local de vendeurs ambulants

L’accueil, la chambre qui sentait le renfermé et l’humidité, la piscine en mauvais état (qui ne donne pas envie !) le rapport qualité prix très cher pour ce que c’était

Rouxcool · FR · 2026-07-19

Guest review

10.0

Excellent location, nice staff

Ivan Sergio · MX · 2026-07-18

Good to know

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A deposit may be required at the property.

Parking

No parking available.

Pets

Pets are not allowed.

Internet

WiFi is available in the hotel rooms and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 4 years old stay for free when using an available cot.

Children up to and including 11 years old stay for free when using an existing bed.

People no matter the age stay for free when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.