Fairfield Inn & Suites by Marriott Mobile♡

Do Not Stay Here

2.0

Nothing would have prepared us for the dilapidated and unclean experience of this Fairfield Inn, and the very unfriendly and uncaring staff. After disturbing the person at the front desk to check in (she didn’t seem like she wanted to be bothered), our next impression was the elevator, which smelled sour and dirty, which then didn't work the next morning so we had to haul our luggage down the stairs when it was time to leave. Our room had a musty, funky odor when we walked in, so even though the window did not have a screen, we slept with the window open because the odor was so oppressive. The bathroom had brown, grimy-looking edges along the floor and caulking, and the fixtures seemed like they needed a good scrubbing. There seemed to be mold along the walls and carpeting. The bathroom shower did not drain well, so we were standing in several inches of water while showering, enough to almost overflow the shower pan. There was only one functioning ice machine for the facility, which was the type of machine where you scoop out your ice with a plastic scoop. That is incredibly unsanitary when you wonder who has touched the scoop which then gets put back on top of the ice, only to be dug out after it gets buried under the new ice. There’s no way we were going to risk breakfast when there seemed to be so many violations of health codes. Not only was this horribly shocking for a Bonvoy facility, I would have been shocked if a Motel 6 or Super 8 had this kind of facility and staff. I'm sure this comes nowhere near meeting the requirements for a Bonvoy facility, so I don't know if/when this will all be corrected.

Not what the one in Lindale, Tx is

6.0

I purposely booked this hotel because we had a wonderful stay at the one in Lindale, Tx. This is NOT the same quality. The bathroom needs work. I listed 2 adults and 3 children and got 2 towels. The ac isn't worth a quarter. It needs a lot of work and better help at the front desk.

Guest review

6.0

Room was clean .TV was not working. No signal. Shower door would not stay closed. Floor of shower was slick.not safe.

Guest review

6.0

Hotel is just a bit dated & rundown. Sticky floors, looks like they had a leak due to multiple fans blowing on the carpet. It was cheaper than some of the other hotels. I bumped the AC in the middle of the night and the whole cover fell off. Maybe the maintenance man forgot to put the screws back in. On the plus side bed was comfortable.

Guest review

2.0

Hotel was in an unsafe location. Upon arrival, there was an individual engaging in illicit activities in the parking lot, and another individual attempting to flirt with staff, as well as myself. Property had a sign that stated no smoking on property. When we reached our floor, we were met with an overwhelming scent of marijuana. Our room was also an overpowering scent. Staff was nice enough to issue a full refund so we could go somewhere else. When walking back to our car, there was an individual lurking around the vehicles, looking through the windows.

Guest review

4.0

The toilet in first room was broken. In the second room the carpet was wet and refrigerator was broken. Had odor in room. Wasn't satisfied with the accommodation .