Hotels of Earth

Hotel Carlton

★★★★★ Plaza de Federico Moyúa, 2, Bilbao, ES

8.9 guest rating· 6302 reviews

The five stars

Hotel Carlton holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service and Concierge service.

Guests score it 8.9/10 across 6302 reviews.

About this hotel

Luxurious Accommodation

Hotel Carlton, a stunning landmark in Bilbao, offers elegantly decorated rooms with modern amenities, ensuring a comfortable stay. From classic to contemporary designs, each room features air conditioning, a flat-screen TV, and a private bathroom.

Convenient Facilities

Guests can enjoy complimentary access to the hotel's gym, business center with free internet, and a printer. The free Wi-Fi available throughout the property ensures seamless connectivity. Moreover, the complimentary minibar adds a touch of luxury to your stay.

Gastronomic Delights

Indulge in Basque delicacies and international favorites at the grand restaurant, where the menu changes daily. Located near Gran Vía and the Guggenheim Museum, Hotel Carlton offers the perfect blend of convenience and luxury for your Bilbao getaway.

Book now to experience the charm and sophistication of Hotel Carlton in the heart of Bilbao!

Rooms & rates

Superior Double or Twin Room

Sleeps 2 · 30 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Junior Suite

Sleeps 2 · 65 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Single Room

Sleeps 1 · 23 m² · Twin bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Presidential Suite

Sleeps 4 · 275 m² · 2× Twin bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Additional bathroom

Double or Twin Room

Sleeps 2 · 28 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Private bathroom
  • Coffee/tea maker
  • Coffee machine

Amenities

  • Free WiFi
  • Fitness facilities
  • Accessible parking
  • Private parking
  • Breakfast takeaway containers
  • Restaurant
  • Bar
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Tour desk
  • Room service
  • Non-smoking rooms
  • Non-smoking throughout
Show all 59 amenities
  • Family rooms
  • Allergy-free room
  • Car hire
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Coffee Shop on site
  • Concierge service
  • Contactless check-in/check-out
  • Daily housekeeping
  • Delivered food - securely covered
  • Dry cleaning
  • Electric vehicle charging station
  • Face masks for guests available
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Heating
  • Invoice provided
  • Ironing service
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Public Bath
  • Safety deposit box
  • Sanitized tableware & silverware
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Special diet menus - on request
  • Staff adhere to local safety protocols
  • Steam room
  • Toilet with grab rails
  • Wheelchair accessible

Location

© OpenStreetMap contributors

Plaza de Federico Moyúa, 2, Bilbao, ES

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 12:00 PM

What guests say8.96302 reviews

+ Super location+ Friendly and helpful staff+ Spacious and comfortable rooms+ High-quality breakfastNoise from neighboring roomsComplicated parking arrangements
Cleanliness8.3
Service9.3
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8

Amazing spot

10.0

Nice hotel. Especially the lobby was so beautiful. You feel in heaven. Amazing breakfast. Wonderful location. Everything was super

Мariya · BG · 2026-07-25

Excelente

10.0

Todo

Nada

Hector · AR · 2026-07-25

El Carlton es un clásico que responde a su tradición, se conserva, el desayuno es excepcional

9.0

La habitación y el ambiente del hotel, el desayuno es de los mejores que he probado

Algún detalle de la habitación (baño pequeño, aire acondicionado sin margen de maniobra, pocas almohadas) pero no empañan una estancia magnífica

Xavier · ES · 2026-07-25

Guest review

9.0

Läget

Lyhörda rum

Malin · SE · 2026-07-25

Guest review

10.0

Excellent location.

Rebecca · IE · 2026-07-24

Guest review

10.0

Todo perfecto Muy lindo y cómodo , buena ubicación y atención .

delfina · AR · 2026-07-24

Hotels of Earth · questions

Is Hotel Carlton really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

License number: H.BI.00003Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 2 years old stay for free when using an available cot.

Children up to and including 2 years old stay for free when using an existing bed.

People no matter the age stay for € 30 per person per night when using an available extra bed.

Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Parking

Private parking is possible on site (reservation is needed) and costs EUR 34 per day.