Classic Family Room
Sleeps 4 · 26 m² · Sofa bed, Futon Mat
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Mercure Swansea Hotel
★★★★ Phoenix Way, Swansea, GB
8 guest rating· 2414 reviews
About this hotel
Stylish Rooms with Lakeside Location
Mercure Swansea Hotel offers stylish rooms with views over the grounds and lake. Each room is equipped with a flat-screen TV, internet access, and en suite facilities.
Dining at Brasserie Restaurant
Indulge in seasonal Welsh dishes at the Brasserie Restaurant or enjoy lighter meals and snacks at the cozy bar with a fireplace. 24-hour room service is also available for your convenience.
Health and Fitness Amenities
Stay active at the Feel Good Health Club's gym, which features cardio and weights equipment. The hotel also provides walking guides for exploring the Gower Peninsula and local area.
Book now to experience the perfect blend of comfort, convenience, and natural beauty at Mercure Swansea Hotel.
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Rooms & rates
Privilege Double Room
Sleeps 2 · 26 m² · Double bed
- Desk
- Bathrobe
- Private bathroom
- Coffee/tea maker
- Coffee machine
Classic Double Room
Sleeps 2 · 21 m² · Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Classic Twin Room
Sleeps 2 · 21 m² · 2× Twin bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Classic Family Room
Sleeps 3 · 26 m² · Twin bed, Double bed
- Desk
- Private bathroom
- Coffee/tea maker
- Shower
- TV
Amenities
- Free WiFi
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
- Pets allowed
- Golf course
- 24-hour front desk
- Room service
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
Show all 67 amenities
- Family rooms
- Access to health care professionals
- Allergy-free room
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key access
- Key card access
- Kid meals
- Kid-friendly buffet
- Laundry
- Laundry washed per local authority guidelines
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Private check-in/check-out
- Property cleaned by professional cleaning companies
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Thermometers for guests provided by property
- Wine/champagne
Location
Phoenix Way, Swansea, GB
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say82414 reviews
+ Helpful staff+ Good breakfast+ Spacious and clean rooms− Outdated features− Some cleanliness issues
Cleanliness7.3
Service8.8
Location8.3
Room Quality7.8
Amenities8.3
Value for Money7.8
Guest review
8.0Friendly staff. Easy check in and out. Ample free parking.
− Not a lot of hanging space or drawer storage.
It was generally ok.
6.0− Furnature a bit worn, chairs with stains. Roo. 223
Staff and service brilliant, but rooms outdated and very hot in the summer with no air conditioning.
6.0The bar and breakfast areas were nice (and have air con!). Breakfast was good. The staff were really helpful and friendly. They get 5 stars for service!
− Our room was stiflingly hot despite two fans provided. No air con would make this hotel a last resort for any future summer stay by us. The room looked like it had been designed in the 80’s. Only one plug near the bed. Even the placement of the kettle wasn’t near a plug! The window would barely open, but the view was nice. Curtains kept closed because of the afternoon heat.
Guest review
6.0Breakfast was ok.
− Room had a musty smell.
Guest review
10.0All good love to stay again
Good to know
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the same payment card used to make the booking must be presented upon check-in at the hotel.
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are allowed. Charges may be applicable.