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Comfort Inn & Suites Knoxville West

★★★ 7737 Kingston Pike, Knoxville, US

7.4 guest rating· 393 reviews

About this hotel

Outdoor Pool and Fitness Centre

Enjoy a refreshing swim in the outdoor pool or keep up with your workout routine in the fitness centre during your stay at the Comfort Inn and Suites Knoxville.

Convenient Amenities in Every Room

Relax with the convenience of a cable TV, microwave, and small refrigerator in your room. Suites offer extra comfort with a seating area and sofa bed, perfect for unwinding after a busy day.

Central Location and Additional Facilities

With a prime location just minutes away from West Town Mall and Knoxville Convention Center, this hotel also offers a business centre, 24-hour reception, mini-market, and launderette for your convenience.

Book your stay at Comfort Inn and Suites Knoxville now to experience these fantastic amenities and more!

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Rooms & rates

Queen Room with Two Queen Beds - Non-Smoking

Sleeps 4 · 30 m² · 2× Queen bed

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

King Suite with Sofa Bed

Sleeps 4 · 30 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

King Room - Non-Smoking

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

King Room - Accessible/Non-Smoking

Sleeps 2 · 30 m² · Extra-large double bed (Super-king size)

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

King Suite - Non-Smoking

Sleeps 4 · 30 m² · Extra-large double bed (Super-king size), Sofa bed

  • Coffee/tea maker
  • TV
  • Hair dryer
  • Refrigerator
  • Microwave

Amenities

  • Free WiFi
  • Outdoor pool
  • Outdoor pool - seasonal
  • Swimming pool
  • Fitness facilities
  • Free Parking
  • Accessible parking
  • Screens / Barriers between staff and guests for safety
  • Air conditioning
  • 24-hour front desk
  • Business center
  • Non-smoking rooms
  • Non-smoking throughout
  • Cashless payment available
Show all 41 amenities
  • Cleaning standards that are effective against Coronavirus
  • Daily housekeeping
  • Designated smoking area
  • Dry cleaning
  • Electric vehicle charging station
  • Express check-in/check-out
  • Fax/photocopying
  • Fire extinguishers
  • First aid kit available
  • Food delivered to guest room
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Heating
  • Key card access
  • Laundry
  • Laundry washed per local authority guidelines
  • Lift / Elevator
  • Meeting/banquet facilities
  • Physical distancing in dining areas
  • Physical distancing rules followed
  • Sanitized tableware & silverware
  • Shared lounge/TV area
  • Smoke alarms
  • Staff adhere to local safety protocols
  • Vending machine - drinks
  • Vending machine - snacks

Location

© OpenStreetMap contributors

7737 Kingston Pike, Knoxville, US

Check-in
from 03:00 PM to 12:00 AM
Check-out
until 11:00 AM

What guests say7.4393 reviews

+ Clean breakfast+ Good locationUnclean roomsUnpleasant odorsOutdated facilities
Cleanliness5.5
Service8.5
Location8.5
Room Quality6.5
Amenities6.5
Value for Money7.4

Guest review

6.0

The continental breakfast was pretty good but that’s really the best I can say. When I got to my room, the AC was running full blast and it was freezing in the room so I actually had to turn the heat on for a while. Once the room started to warm up, I figured out what the AC was running: it was to cover the very musty smell throughout. The bathroom fan was defective and was incredibly loud. Carpets throughout the hotel are badly stained and need to be replaced

Bryan · 2025-10-12

Guest review

8.0

Breakfast was what I expected.

Ronald · 2025-10-11

Guest review

2.0

The hotel looks just like any other comfort suites from the outside, but from the inside, it couldn’t be further in quality to any any other comfort suites I’ve ever seen. I turned on the light and two roaches started running from beside nightstand and there was a gaping hole in the wall just above the trim that looks like it could get in and out of. I would say this would be closer to a Noel motel four star hotel. I immediately contacted Travelocity who started an investigation and spoke with the front desk and said they would get back to me within 48 hours. They did and said the hotel refused to refund my money. I called and spoke with the management and they said because I didn’t check out after I had checked in. They wouldn’t be able to issue me a refund. I will never stay at comfort Inn for comfort suites again.

Kristi · 2025-10-10

Guest review

2.0

It's the dirtiest crumbiest hotel I ever stayed in my 63 year old LIFE!

Gregory · 2025-10-10

Mold

4.0

The bathroom was nasty. Mold all over the shower.

Jane · 2025-10-09

Guest review

6.0

Clean enough, there were no sheets or extra pillow for the sofa bed. There was a bucket in our shower, not sure why. Wasn’t the ice bucket. There was no blow dryer and the microwave wasn’t connected. Couldn’t move stand it was on to plug in.

Jessica · 2025-10-09

Good to know

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A deposit may be required at the property.

Parking

Free private parking is possible on site (reservation is not needed).

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Internet

WiFi is available in all areas and is free of charge.

Children and extra bed policy

Children of any age are allowed.

Children up to and including 17 years old stay for free when using an existing bed.

You haven't added any cots.

You haven't added any extra beds.

Pets

Pets are not allowed.