Stamford Suites♡

This hotel was awful.

1.0

Nothing.

− Everything. The employee at the front desk tried to photocopy my credit card because their machine wasn't working, the room smelled like stale cigarettes, the carpet was ripped, there were stains everywhere, and pieces of garbage all over.

Guest review

4.0

I've stayed in the past so I knew how to get here which was a huge plus. I love having the kitchen area anytime I travel.

− I had originally asked for an additional bed, when we got to the property they said the couch pulled out for a sofa bed. This was fine, when it was later in the night and we needed to make the sofa bed there were no linens anywhere in our room to make the bed. We attempted to call down to the front desk with the room phone and the phone did not work. We called down using our cell phone and explained we needed linens pillows and a blanket for the couch(also that the phone wouldn't call down to the front desk) and were told no blankets were available and we needed to come down to get them. I ended up getting a blanket after waiting additional time to get a blanket. The lamps in the bedroom did not work, I tried moving the plug it was in, just incase there was an issue with the outlet, there was no issue with the outlets and when I reported it to the person at the front desk they told me just to check if the light was completely screwed in. Mind you I already did this, and when I asked if there was a new bulb they said they would send one up and we never saw one. Then there was the bathroom....I was trying to hang the hand towel on the towel rack and the whole towel rack fell off the wall just brushing my hand on it. So no hanging hand towels or bath towels to dry, they just needed to sit somewhere. The first time we stayed here, we loved our stay, this time around so much could have been better and we were only here for one night. Lastly the queen size beds in our room were terrible. Everytime you moved the bed made so much noise. My back hurt so bad the next morning and the sleep was terrible. After this experience I'm not sure if we will be returning to this location.

It was fine for one day with no noise and comfortable.

7.0

The location was fine.

− I think the entire hotel needs an upgrade. Everything was a bit old looking. Toilets are very low. Pain chips on some of the furniture. Probably could use a good paint job. In general needs to be refreshed.

Would choose somewhere else to stay but it was fine for sleeping.

6.0

The location.

− The fact that it was old and run down and the breakfast was minimal.

I didn’t like that the maid said that I smoked in the room. Which I didn’t. They were trying to keep my $100 deposit. Ma

5.0

Location

− Staff and broken elevator.