Family Twin Room, Garden View
Sleeps 4 · 24 m² · 2× Double bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Casa Chukum - Hotel Boutique
★★★★★ Avenida 3 esquina con calle 28, Bacalar, MX
9.4 guest rating· 1111 reviews
The five stars
Casa Chukum - Hotel Boutique holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.
The service side of those stars shows in its listing: Swimming pool, Room service, Terrace, Spa/wellness center and Outdoor pool.
Guests score it 9.4/10 across 1111 reviews.
About this hotel
Luxurious 5-Star Oasis in Bacalar
Exquisite Amenities : Casa Chukum boasts an outdoor swimming pool, lush garden, shared lounge, and a charming terrace, offering guests a serene retreat in Bacalar.
Upscale Comfort : Each room is elegantly designed with a desk, flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Some rooms even feature a balcony for a picturesque view.
Convenience at Your Fingertips : With a 24-hour front desk, concierge service, free WiFi, and safety deposit boxes in all units, Casa Chukum ensures a seamless and secure stay for all guests.
Experience luxury and relaxation at Casa Chukum - Book your stay now for an unforgettable getaway in Bacalar!
Rooms & rates
Premium Room, 1 King Bed, Garden View
Sleeps 2 · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
Superior Room, 1 King Bed, Garden View
Sleeps 2 · 24 m² · King bed
- Desk
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
- Free WiFi
King Suite with Pool View
Sleeps 2 · 26 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Deluxe King Room
Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Queen Room with Garden View
Sleeps 2 · 23 m² · Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Double Room with Garden View
Sleeps 4 · 24 m² · 2× Double bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
King Room with Balcony
Sleeps 2 · 24 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Minibar
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Spa/wellness center
- Breakfast in the room
- Bar
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Tour desk
- Room service
- 24-hour security
- Non-smoking rooms
- Family rooms
Show all 62 amenities
- Access to health care professionals
- Allergy-free room
- Board games/puzzles
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Concierge service
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Games room
- Garden
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Key access
- Laundry washed per local authority guidelines
- Luggage storage
- Outdoor furniture
- Physical distancing in dining areas
- Physical distancing rules followed
- Private check-in/check-out
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Sanitized tableware & silverware
- Security alarm
- Shared lounge/TV area
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Solarium
- Soundproof rooms
- Staff adhere to local safety protocols
- Sun terrace
- Terrace
- Thermometers for guests provided by property
- Wine/champagne
Location
Avenida 3 esquina con calle 28, Bacalar, MX
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say9.41111 reviews
+ Friendly staff+ Great location− Cleanliness issues− Noisy surroundings
Cleanliness8.5
Service10.0
Location10.0
Room Quality8.9
Amenities9.5
Value for Money8.9
LA MAS LINDA EXPERIENCIA VACACIONAL, NO NECESARIAMENTE TIENE QUE SER SIEMPRE LA MAS COSTOSA
10.0TODO ESTUVO DE EXCELENTE, SEÑALAR ALGO EN ESPECIFICO ME PARECERIA INJUSTO. NUESTRAS MAS SINCERAS FELICITACIONES PARA TODO ESTE GRAN GRUPO DE TRABAJO Y OJALA QUE SIGAN ASÍ
Excelente estancia, personal muy amable, todo céntrico.
8.0Es un hotel muy bonito, excelente decoración, el personal super atento y amable, todo el tiempo estan disponibles para ayudar, resolver dudas, etc. Las habitaciones tienen aislante de ruido por lo que se puede descansar muy bien. Te recomiendan lugares y está muy cerca de la laguna. Todo puede hacerse caminando.
− El internet no es muy bueno, pueden mejorar las almohadas, cambiando las decorativas, el cancel de la regadera no está bien acomodado, se moja la parte del sanitario al bañarse.
Guest review
10.0Excelente 👌
Guest review
10.0La atención del personal, todo en general
Découverte de Bacalar
10.0Originalité du lieu, équipe très sympathique , à l’écoute, aidante , qui a facilité notre séjour.
Muy recomendable
10.0Muy buena ubicación, excelente trato de William y la chica de la tarde, las camas cómodas, todo super
Hotels of Earth · questions
- Is Casa Chukum - Hotel Boutique really a five-star hotel?
- Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.
Good to know
A deposit may be required at the property.
›Parking
Free public parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Pets
Pets are not allowed.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 12 years old stay for MXN 100 per person per night when using an existing bed.
Children from 13 years old to 16 years old stay for MXN 150 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.