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Hotels of Earth

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World

★★★★★ Hermosilla, 2, Madrid, ES

9.2 guest rating· 559 reviews

The five stars

Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World holds a five-star rating in its official classification, the requirement for every property in the Hotels of Earth collection.

The service side of those stars shows in its listing: Fitness facilities, Fitness center, Room service, Spa/wellness center and Spa/wellness center services.

Guests score it 9.2/10 across 559 reviews.

About this hotel

Luxurious Accommodation

The Hotel Fénix Gran Meliá - The Leading Hotels of the World offers elegant rooms with classic English-style décor, equipped with modern amenities like flat-screen TVs, iPod stations, and a pillow menu for ultimate comfort.

Exquisite Dining and Entertainment

Indulge in a culinary journey at the Aduana Restaurant and Fenix Cocktail Bar, or enjoy a delightful meal on the terrace overlooking Plaza Colón during summer. The hotel provides a perfect blend of gastronomic delights and vibrant social experiences.

Convenience and Leisure

With a fitness centre, butler, and secretary services, the Hotel Fénix Gran Meliá ensures a seamless stay. Located near major attractions like the Gran Via and Prado Museum, as well as transportation hubs like Colón Metro station, convenience meets luxury at this prestigious hotel.

Book your stay at the Hotel Fénix Gran Meliá - The Leading Hotels of the World for an unforgettable experience in Madrid.

Rooms & rates

Two Bedroom Penthouse Presidential Suite Red Level

Sleeps 9 · 275 m² · Queen bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Supreme Room

Sleeps 3 · 33 m² · 2× Twin bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Minibar

Junior Suite Red Level

Sleeps 4 · 45 m² · Sofa bed, Double bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Master Suite Red Level

Sleeps 4 · 90 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Castellana Presidential Suite Red Level

Sleeps 5 · 200 m² · Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

One-Bedroom Suite Red Level

Sleeps 4 · 60 m² · Sofa bed, Extra-large double bed (Super-king size)

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Supreme Family Room

Sleeps 4 · 45 m² · 2× Twin bed, Sofa bed, Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Private bathroom
  • Minibar
  • Shower

Royal Suite Red Level

Sleeps 13 · 350 m² · Extra-large double bed (Super-king size), Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee/tea maker

Fenix Penthouse Suite Red Level

Sleeps 4 · 75 m² · Queen bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Deluxe Junior Suite Red Level

Sleeps 4 · 50 m² · Extra-large double bed (Super-king size), Sofa bed

  • Desk
  • Air conditioning
  • Bathrobe
  • Private bathroom
  • Coffee machine

Amenities

  • Free WiFi
  • Fitness/spa locker rooms
  • Spa/wellness center
  • Spa/wellness center services
  • Fitness facilities
  • Parking garage
  • Restaurant
  • Bar
  • Barber/beauty shop
  • Pets allowed
  • Room service
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Beauty Services
Show all 32 amenities
  • Broadcast Live sport events
  • CCTV outside property
  • Daily housekeeping
  • Facilities for disabled guests
  • Fax/photocopying
  • Fire extinguishers
  • Fruits
  • Ironing service
  • Key access
  • Key card access
  • Laundry
  • Massage services
  • Public Bath
  • Safety deposit box
  • Shuttle service (additional charge)
  • Smoke alarms
  • Soundproof rooms
  • Wine/champagne

Location

What guests say9.2559 reviews

+ Excellent location+ Friendly and professional staff+ Beautiful hotel− Small room size− High price for amenities− Cleanliness issues
Cleanliness8.8
Service10.0
Location9.8
Room Quality8.8
Amenities8.3
Value for Money8.8

Excel te ubicación y precio calidad

10.0

Amplio y luminoso

− Un poco antiguo

Maria · PY · 2026-09-09

Guest review

10.0

La ubicación, el personal, realmente buen lugar

− Un edificio bastante antiguo , ya se sentía que estaban un poco viejas las habitaciones y los espacios

Roberto · EC · 2026-09-01

Hotels of Earth · questions

Is Hotel Fénix, a Gran Meliá Hotel - The Leading Hotels of the World really a five-star hotel?
Yes. Its own classification data carries five stars; that rating, not a style label, is what puts a property in this collection.

Good to know

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the hotel only accepts pets with a maximum weight of 10kgPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.