Privilege Twin Room
Sleeps 2 · Extra-large double bed (Super-king size)
Mercure Townsville
★★★★ Woolcock Street, Townsville, AU
7.9 guest rating· 1856 reviews
About this hotel
Tropical Oasis Retreat
Largest Free-Form Pool in Townsville
The Mercure Townsville boasts the largest free-form swimming pool in the area, perfect for a refreshing dip or lounging under the sun. Guests can also unwind in the spa pool or let the little ones splash around in the children's pool.
Queenslander-Style Rooms with Modern Amenities
Experience comfort and style in the hotel's 162 spacious Queenslander-style rooms, each equipped with modern amenities including a TV and en suite bathroom. Some rooms even feature a private balcony overlooking the lush gardens.
Ideal Gateway to Great Barrier Reef and Magnetic Island
Conveniently located just 2km from Townsville Airport, Mercure Townsville is the perfect base for exploring the wonders of the Great Barrier Reef and Magnetic Island. Let our tour desk assist you in planning your unforgettable day trips.
Book your tropical getaway at Mercure Townsville now for a memorable stay amidst serene surroundings.
Rooms & rates
Deluxe Room with Two Queen Beds
Sleeps 4 · 24 m² · 2× Queen bed
- Desk
- Air conditioning
- Single-room air conditioning for guest accommodation
- Private bathroom
- Coffee machine
Classic King Room with Garden View
Sleeps 2 · Extra-large double bed (Super-king size)
Superior Queen Room with Garden
Sleeps 2 · Extra-large double bed (Super-king size)
Standard Room, Multiple Beds
Sleeps 3 · 15 m² · Queen Bed, Twin bed
- Private bathroom
- Coffee/tea maker
- Free WiFi
- Shower
- Safety deposit box
Privilege King Room with Lake View
Sleeps 2 · Extra-large double bed (Super-king size)
Superior Queen Room with Single Bed
Sleeps 3 · Twin bed, Queen bed
Deluxe Room with One Double Bed and One Single Bed - Lake Side
Sleeps 3 · Twin bed, Queen bed
Classic Queen Room - Accessible
Sleeps 2 · Extra-large double bed (Super-king size)
Classic King Room
Sleeps 2 · Extra-large double bed (Super-king size)
Amenities
- Free WiFi
- Fence around pool
- Kids' pool
- Outdoor pool
- Salt-water pool
- Swimming pool
- Swimming pool toys
- Fitness facilities
- Free Parking
- Accessible parking
- Breakfast in the room
- Breakfast takeaway containers
- Restaurant
- Bar
Show all 80 amenities
- Air conditioning
- Sun loungers or beach chairs
- 24-hour front desk
- Business center
- Room service
- Non-smoking rooms
- Family rooms
- Access to health care professionals
- Board games/puzzles
- Broadcast Live sport events
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Coffee Shop on site
- Contactless check-in/check-out
- Daily housekeeping
- Delivered food - securely covered
- Designated smoking area
- Dry cleaning
- Electric vehicle charging station
- Express check-in/check-out
- Face masks for guests available
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Garden
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lower bathroom sink
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Picnic area
- Process in place to check health of guests
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Shallow end
- Smoke alarms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Sun terrace
- Sun umbrellas
- Tennis court
- Tennis equipment
- Thermometers for guests provided by property
- Toilet with grab rails
- Vending machine - drinks
- Vending machine - snacks
- Wheelchair accessible
- Wine/champagne
Location
Woolcock Street, Townsville, AU
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 10:00 AM
What guests say7.91856 reviews
+ Good staff service+ Convenient location− Cleanliness issues− Rooms are small and dated
Cleanliness6.7
Service9.2
Location8.7
Room Quality7.2
Amenities8.2
Value for Money7.6
Enjoyable stay and helpful staff
7.0Easy access and enjoyable surroundings
− Nothing really
Excellent - stay often. Always welcomed by friendly staff
10.0Everything. Would be better if closer to Strand
I was not impressed
6.0Garden areas Birds
− Rusted fridge Worn furniture Soft bed Poor room number signs Reception to room uncovered Price Bathroom door almost touches the toilet
We were there and police were outside a room which was in close proximity to our room and were stationed outside the roo
6.0Location
− Room we were in outdated bath was grubby paint missing
Guest review
3.0Excellent staff extremely helpful, the layout is nothing short of perfect. Check in and out so simple but yet so efficient.
− Stayed in room 166 opened the door had trouble finding the lights, but the smell of urine was the turn off by far, then there was the hair in the bed and a few cockroaches.
Good to know
Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
›Parking
Free private parking is possible on site (reservation is not needed).
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
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›Pets
Pets are not allowed.