Superior Connecting Rooms with Balcony and City View
Sleeps 4 · 34 m² · 2× Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Metropole Urban Hotel
★★★★ Agia Aikaterini Square, Heraklion, 71201, Heraklion, GR
9.2 guest rating· 140 reviews
About this hotel
Discover the perfect blend of comfort and modern convenience at Metropole Urban Hotel, ideally located in the heart of Heraklion.
Stylish Accommodations
Step into one of our 24 uniquely decorated guestrooms, each equipped with flat-screen televisions and minibars for your enjoyment. Relax and refresh with rainfall showerheads in private bathrooms, ensuring a restorative escape.
Dining & Refreshments
Savor delightful meals at our on-site restaurant or grab a quick snack at the café. Don’t forget to unwind with your favorite drink at our bar/lounge, perfect for relaxation after a day of exploring.
Convenient Amenities
Enjoy complimentary wireless internet throughout the hotel, along with 24-hour front desk assistance. With laundry services and daily housekeeping, we ensure your stay is hassle-free.
Book your stay at Metropole Urban Hotel today and experience Heraklion like never before!
Rooms & rates
Triple Room, City View
Sleeps 3 · 21 m² · 2× Twin bed, Sofa bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Economy Room
Sleeps 2 · 19 m² · Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Standard Room with City View
Sleeps 3 · 21 m² · Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Private bathroom
Deluxe Room with Balcony and City View
Sleeps 3 · 23 m² · Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Junior Suite with Outdoor Jetted Tub and Side Sea View
Sleeps 3 · 38 m² · Double bed, Sofa bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Bathrobe
Superior Room with Balcony and City View
Sleeps 2 · 21 m² · Double bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Amenities
- Free WiFi
- Free newspapers in lobby
- Snack bar/deli
- 24-hour front desk
- Safe-deposit box at front desk
- Elevator
- Luggage storage
- Smoke-free property
- Tours/ticket assistance
- Wheelchair accessible
Location
Agia Aikaterini Square, Heraklion, 71201, Heraklion, GR
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 11:00 AM
What guests say9.2140 reviews
+ Friendly staff+ Great location+ Comfortable rooms− Inaccurate hotel website− Issues with facilities
Cleanliness8.6
Service10.0
Location9.6
Room Quality9.1
Amenities8.6
Value for Money8.6
Guest review
10.0The staff was lovely and the area and location close to everything was very convenient
A Wonderful Hotel in Every Way
10.0The staff at reception was the best. Very welcoming. We will always be grateful for an early check in after arriving on the ferry. Our first day visiting this beautiful city would have been greatly diminished as we badly needed to rest. The hotel is perfect. Clean, attractive, quiet, and in a beautiful location. Loved the shower! So spacious. And breakfast was delightful. I was sorry to leave.
Guest review
8.0great location to walk to shopping, restaurants.
Hotel website is inaccurate
6.0The hotel website is inaccurate. There is no airport shuttle. We had assumed breakfast was included with our room rate. We were mistaken. We had also assumed the lights would function properly and that the shower would have a door. Of the 3 rooms we reserved for our group, one room had malfunctioning lighting in the bathroom and another room did not have a shower door. When we brought these items to the attention of hotel management our first day, we were told the maintenance person was on his way to the hotel and the shower door was on a boat from Athens. That was the same story for the 8 days we were there. It seems the hotel had no intention of fixing the faulty light switches in the bathroom or of replacing the shower door. I cannot recommend reserving the triple rooms as I do not believe the hotel will fix items they knew were broken prior to our arrival.
Great stay
10.0Nice hotel in a fun great location. Water pressure and temp were amazing. Comfy bed, much better than the Airbnbs we have been staying at. Staff were super nice and helpful and we appreciated being able to leave our bags at the front after check out so we could explore. Thank you!
Guest review
10.0Loved the location. You hear the church bells which add to the charm. The rooms are soundproof when you shut the balcony doors. Also great location to walk around the city center.
Good to know
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in is available.
›Pets
Pets not allowed
›General
Cashless transactions are available
›General
Professional property host/manager
›Check-in & Check-out
Contactless check-in is available