Hotel St. Regis♡

don’t stay here.

2.0

dirty. stains, holes in walls, dusty, chipped cheap furniture. Toilet seat just walking into the hotel room was so gross. don’t stay here. it’s sad because the property could be so much better with some professional tlc.

Terrible hotel.

2.0

Do NOT stay at this hotel. It was a dump. The staff is rude. They refused to provide a receipt.

Great Hotel Great People Good Location

10.0

Don’t listen to whining reviews. Great Hotel Great Location Fisher Theater right around the corner Wonderful Gated Hotel Parking Lot Try Supinos Pizzeria killer pizza Real Detroit So Impressed Hastle free Theater outing. Safe enough for a big city. Walked back to hotel after 11 at night. Glad I didn’t heed the reviews. Great experience Historic buildings and all.

Problem after Problem

2.0

I came to Detroit for work, and wanted to experience a hotel with some history. Dr. Martin Luther King, stayed here, so I thought I would experience a great stay. Boy was I wrong. Before arrival the power was out, as we called and was told that, which almost made us find another hotel, but we stayed the course and it was resolved before arrival. I was put on the "remodeled" floor, which I'm thinking it should be a pretty good stay. Once we checked in, I realized that there was no soap, only shampoo, conditioner, and lotion, as I made it through that night the next day housekeeping came by to replenish towels, I asked for soap and and was given lotion, conditioner and shampoo. I literally had to go downstairs to the front desk to get soap. And on the last night, the heat in my room went out, as it was 7° outside. I was told by the front desk staff it was a HVAC issue, a couple of hours went by and was told that the problem was resolved, which it wasn't. I called to the front desk and told them the issue. They said they were on there way. Once they arrived, they said that it should be working, but after 30 mins, I let them know it's still not working. I was told the maintenance guy was coming back, which he didn't. So I proceeded to go back downstairs to another front desk person, who told me the maintenance guy was coming from Ann Arbor and that I was on the list. So now I sit in my room at 12 am in a full sweat suit and beanie, under the covers. St Regis you are totally disrespecting your legacy. DO BETTER!!!

Location Location

6.0

Location is quite great. Just a minute from the train to downtown if you want to do it. Woodward is a great street with lots of stuff to do. Detroit is a major city so there are going to be issues with a large city. The parking was quite useful as we can come and go and it was monitored by an attendant. The room was not very nice. Second floor. As people have described earlier. Quite rundown. I would have stayed at an upper floor had I had known. Staff very friendly and the bartender was friendly even though I didn't get any drinks. I think I overpaid for this two night stay. But it wasn't as terrible as people say. I walked down to the McDonald's which is a little bit west of the hotel. If you are not used to seeing homeless people you shouldn't travel. I would consider staying again if I had an updated room. Otherwise no.

Stay away!!!

2.0

If I could give this hotel a negative star I would. It is the dirtiest, nastiest hotel in the ghetto part of Detroit. Check in was good and front desk was nice. We get to the 2nd floor and make it out room at the end of the hallway. We go into our room and wow. Cracks in the walls, paint peeling off the walls and ceiling. Stains on the floor and the dirtiest shower with the vent covered in nasty white fluff. We leave the hotel to get the tram. We were greeted by homeless people, and witnessed a domestic. The afternoon was good as we got downtown and decided to come home around 9pm. Give her out in the valet parking when I leave here is rap being played so loud. In the coffee station, somebody set up an event and when we went to get a drink at the bar, the bartender couldn't even hear us we had to write down what we wanted. We decided to go to our room to finish our drink, and when we got up there, our rooms were right above the nightclub or the party that was happening below us. At 1:00 p.m., the party ended and our hallway was an absolute nightmare. Fights were breaking out and people were literally screaming at each other and music being played super loud again in the hallway. We called the front desk but nobody answered and we got the answering machine but the box was full. When we got up the next day, we went to go get a coffee and somebody tampered with the machine and there wasn't anything. When I asked the front desk girl where to go get a coffee she said I wouldn't be walking anywhere in this neighborhood. If you're looking for a hotel, do not stay at this one! It is nasty, unsafe, and a rip off.