DoubleTree by Hilton San Pedro - Port of Los Angeles♡

Not a heavenly mattress at 10 years old!

4.0

On a business trip from Vegas and as a loyal Hilton customer, chose this location to wake up to the boats before heading back. Staff is great, but the rooms and hotel lobby are outdated and haven't been cared for in many years. Scuffs on every wall in the room, dents on furniture, stains on the carpet, bar stools and lamp shades. The kicker? The mattress is 10 years old and felt like it was 20... This room sees a lot of cruise travelers. Be prepared for lots of fees, but a great view if you pay extra for it. Would never stay here again if I need a good night's sleep. Do better! This isn't the level of service we are used to at a Hilton property!

Great spot for pre cruise stay

8.0

This hotel is perfect for your pre cruise stay. Minutes from port on free shuttle makes it ideal for a place to stay before your cruise from the port of Los Angeles. Check in was quick and painless. Shuttle bus to port requires signing up with time slots so no over crowding and human pushiness to get to port. Shuttle runs about every 30 min. Rooms are comfortable and clean. Only complaint is the charge for coffee at the breakfast bar.

Doubletree by Hilton San Pedro, CA

10.0

Booked this hotel for a night before a cruise. The hotel was really a surprise. There is a small restaurant and it helped that they had the NFL playoff games on! The room was very nice, the staff at checkin/out was very friendly and efficient. Beds the most comfortable I have ever had staying in a hotel and there was a free shuttle to the cruiseport. The only negatives were the breakfast in the morning, only a buffet was available and I only eat toast or fruit in the morning so I suggest you bring something with you if you can't eat the buffet or don't want to pay $15. for some fruit and the restaurant staff didn't seem to know what they were doing. It was impossible to get waited on and 4 of the staff were just 'looking' busy, playing with the silverware or slips of paper. I do recommend this hotel beautiful view of the marina if you get there early in the day

Never Again

4.0

Booked this hotel before a cruise, for location and shuttle service. The hotel is showing age, but is clean. Called ahead for a shuttle reservation, but they only reserve when you arrive, which was mid afternoon. Had my choice of the 8 AM or a shuttle after 1PM. REALLY!! We took the 8AM and STOOD at the dock for 2HOURS. This hotel was full of guests headed for a cruise, this service needs massive improvement (maybe a bigger van?) There are no restaurants nearby, and they know it. They do have a restaurant in house. Had Taco Tuesday, chips (all 4 of them) and salsa, with 3 appetizer sized tacos for the "special" ,not worth it. They automatically add 20% tip to the bill, probably the only way they would get tipped as the service was lousy. Suggest order pizza or other food for delivery. For breakfast, they only had a 21.95 buffet, fair. also added 20% tip for the waiter to tell us where they buffet was and bring the bill. REALLY!! Stay at Hiltons all the, but this one is OFF THE LIST. Never again...

Terrible

2.0

Just checked in, we booked the hotel for the shuttle to the cruise port. I called before we got there and asked about reserving, they said we could only reserve upon check in. Well we get here, and the only shuttle left is, for 8:30 am. This is super frustrating as no one has ever boarded a cruise at 8:30 in the morning. We had a late flight into LA, thus why I called a day ahead of time to ask. Then we get to the hotel, try to have some dinner… o my gosh absolutely the most disgusting food I have in my entire life. $90 for some frozen pizza! The room appears to be okay clean wise, but had a bad smell, and also no towels. Would not recommend or stay here again.

Right before our cruise

8.0

We chose this hotel because it was close to the pier where we would take our cruise the next day. There is a shuttle that takes the you to your cruise for free. The rooms were a bit old and the carper and furniture showed some wear and tear. The bed was comfortable. Restaurant: The food at the restaurant was a bit expensive but good. If you go right before a cruise things are busy and you might have to wait sometime before you get a table.