Standard Room, Multiple Beds
Sleeps 3 · 20 m² · Queen Bed, Twin bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Mercure Cairns
★★★★ 15 Florence Street (Corner of Florence and Lake Streets), Cairns, AU
7.5 guest rating· 1004 reviews
About this hotel
Convenient City Centre Location
Mercure Cairns offers a prime location in the heart of the city, just minutes away from the Esplanade, Lagoon swimming pool, and key attractions like the Cairns Night Market and Reef Hotel Casino.
Family-Friendly Accommodation
With spacious family-size suites available, Mercure Cairns ensures a comfortable stay for families looking to explore the wonders of Cairns together.
Relaxing Outdoor Amenities
Guests can unwind in the outdoor swimming pool surrounded by lush gardens or seek adventure with excursions arranged by the Tour Desk to iconic destinations like the Great Barrier Reef and Daintree Rainforest.
Book now to experience the perfect blend of convenience, comfort, and relaxation at Mercure Cairns.
Rooms & rates
Loft, 1 Queen Bed
Sleeps 2 · 27 m² · Queen Bed
- Desk
- Desk chair
- Laptop-friendly workspace
- Air conditioning
- Balcony or patio
Loft Queen Room with Spa Bath
Sleeps 2 · 27 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
Standard Twin Room with 2 single beds
Sleeps 2 · 20 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Family Room with One Queen and Two Twin Beds
Sleeps 4 · 44 m² · 2× Twin bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Kitchenette
- Coffee/tea maker
Standard Twin Room with 1 Queen and 1 Single Bed
Sleeps 3 · 20 m² · Twin bed, Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Standard Queen Room
Sleeps 2 · 20 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Executive King Room
Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Superior King Room
Sleeps 2 · 27 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Amenities
- Free WiFi
- Outdoor pool
- Swimming pool
- Restaurant
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Sun loungers or beach chairs
- Tour desk
- Business center
- 24-hour security
- Non-smoking rooms
- Non-smoking throughout
- Family rooms
- Access to health care professionals
Show all 51 amenities
- Cashless payment available
- CCTV in common areas
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Currency exchange
- Daily housekeeping
- Designated smoking area
- Dry cleaning
- Express check-in/check-out
- Face masks for guests available
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Fruits
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Invoice provided
- Key card access
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Outdoor furniture
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Shuttle service (additional charge)
- Smoke alarms
- Staff adhere to local safety protocols
- Wine/champagne
Location
15 Florence Street (Corner of Florence and Lake Streets), Cairns, AU
- Check-in
- from 02:00 PM to 10:00 PM
- Check-out
- until 10:00 AM
What guests say7.51004 reviews
+ Good location+ Friendly staff− Lack of basic amenities− Breakfast options not satisfactory
Cleanliness7.2
Service8.7
Location8.7
Room Quality7.2
Amenities6.7
Value for Money7.7
Guest review
7.0The breakfast was great. The pool was lovely
− The room was a ordinary. The doors to the balcony could not be opened.
Guest review
8.0Staff were very helpful and friendly. Rooms were clean and very comfortable. Location was very close to the Esplanade.
Property good. Service disgraceful.
1.0Location and property was ok.
− The toilet broke, the maintenance man couldn’t fix it. I had no toilet for 14/15hours and when the plumber came, the maintenance man spoke badly about the ‘guest’ which was me to the plumber. Unfortunately for the maintenance man I heard him. The staff never addressed my issues only to offer me a ‘six pack’. I emailed looking to speak with management but was again completely ignored… horrendous service.
Guest review
8.0Good layout and size living area. Good location.
− Very small bathroom.
Guest review
7.0− The restaurants cooked breakfast meals were horrible. Small size meals with tasteless eggs
Guest review
8.0Η τοποθεσία και η ευγένεια του προσωπικού. Άνετα και ευρύχωρα δωμάτια, με 2 ξεχωριστούς χώρους, και complementary nespresso coffee.
− Το πρόγευμα. Αν το πω φτωχό, θα είναι λίγο. Ταξιδεύω πάνω από 30 χρόνια σε όλα τα μήκη της γης και ήταν το μόνο πρόγευμα χωρίς τυρί και αλλαντικά. Για ξενοδοχείο της Accor, ήταν απογοήτευση!!!
Good to know
Please note, there is a 1.1% credit card surcharge when using a credit card.
Restaurant & Laundry services are closed till further notice due to the burst water mainsParking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
›Internet
WiFi is available in all areas and is free of charge.
›Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for AUD 20 per person per stay when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
›Parking
No parking available.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Pets
Pets are not allowed.