Standard Double Room
Sleeps 2 · 18 m² · Double bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Mercure Hotel Düsseldorf City Center
★★★★ Am Stresemannplatz 1, Düsseldorf, DE
7.7 guest rating· 3032 reviews
About this hotel
Central Location in Düsseldorf City Center
Located just 300 meters from the main train station, the Mercure Hotel Düsseldorf City Center offers convenience and accessibility for travelers visiting the vibrant city of Düsseldorf.
Comfortable and Well-Equipped Rooms
All non-smoking rooms at the hotel are air-conditioned and come equipped with satellite TV, coffee/tea facilities, and Wi-Fi internet access, ensuring a comfortable stay for guests.
Delicious Dining Options
Guests can enjoy a dining experience at the Quatre Saison restaurant, offering a mix of international and German cuisine with a terrace for al fresco dining. The L'apero bar is perfect for relaxing with small snacks, fine wines, and locally produced Altbier.
Experience the best of Düsseldorf at Mercure Hotel Düsseldorf City Center. Book now for an unforgettable stay!
Rooms & rates
Superior Suite
Sleeps 2 · 40 m² · Extra-large double bed (Super-king size)
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Coffee machine
Privilege Suite
Sleeps 2 · 52 m² · Extra-large double bed (Super-king size), Extra-large double bed (Super-king size), Sofa bed
- Desk
- Air conditioning
- Bathrobe
- Private bathroom
- Coffee/tea maker
Classic Room, 1 Twin Bed
Sleeps 1 · 17 m² · Twin bed
- Desk
- Laptop-friendly workspace
- Private bathroom
- Coffee/tea maker
- Free WiFi
Standard Twin Room
Sleeps 2 · 18 m² · 2× Twin bed
- Desk
- Air conditioning
- Private bathroom
- Shower
- Safety deposit box
Privilege Double Room
Sleeps 2 · 30 m² · Queen bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Minibar
Standard Single Room
Sleeps 1 · 14 m² · Twin bed
- Desk
- Air conditioning
- Private bathroom
- Coffee/tea maker
- Shower
Amenities
- Free WiFi
- Parking garage
- Breakfast in the room
- Screens / Barriers between staff and guests for safety
- Air conditioning
- Pets allowed
- 24-hour front desk
- Tour desk
- Non-smoking rooms
- Non-smoking throughout
- Access to health care professionals
- Allergy-free room
- Cashless payment available
- CCTV in common areas
Show all 57 amenities
- CCTV outside property
- Cleaning standards that are effective against Coronavirus
- Currency exchange
- Daily housekeeping
- Delivered food - securely covered
- Dry cleaning
- Express check-in/check-out
- Facilities for disabled guests
- Fax/photocopying
- Fire extinguishers
- First aid kit available
- Food delivered to guest room
- Fruits
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Heating
- Invoice provided
- Ironing service
- Key card access
- Kid meals
- Laundry
- Laundry washed per local authority guidelines
- Lift / Elevator
- Luggage storage
- Meeting/banquet facilities
- Packed lunches
- Physical distancing in dining areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Public transport tickets
- Safety deposit box
- Sanitized tableware & silverware
- Security alarm
- Smoke alarms
- Soundproof rooms
- Special diet menus - on request
- Staff adhere to local safety protocols
- Terrace
- Thermometers for guests provided by property
- Vending machine - drinks
- Vending machine - snacks
- Wine/champagne
Location
Am Stresemannplatz 1, Düsseldorf, DE
- Check-in
- from 03:00 PM to 12:00 AM
- Check-out
- until 12:00 PM
What guests say7.73032 reviews
+ Great location+ Friendly staff+ Delicious breakfast− Rooms can be dated− Cleanliness issues− Bar closed on certain days
Cleanliness6.3
Service8.3
Location8.3
Room Quality6.8
Amenities7.8
Value for Money7.8
Awful experience, no locks, unsafe.
1.0Location
− Not a 4 star hotel. Closer to 2. The moment I walked into the room I was hit by a strong sewage smell coming from the bathroom, which sits directly across from the bed. It never went away, not once during the entire stay. The room lacked basic amenities: no mini fridge, no microwave, and no AC control, so there’s no way to adjust the temperature yourself. The bed was mediocre, though I could live with that. More concerning, the door cannot be locked from the inside. On my last morning at 9:30, the same time I had left for breakfast the two previous days, a man walked into my room without knocking, using his own key card. He wasn’t housekeeping (no cart, no supplies), and the second he saw me he bolted out without a word of apology.
Guest review
8.0Die Lage und Zimmer waren genau richtig. Betten etwas zu klein. Sonst alles top.
− Wenn man ins Zimmer kam roch es nach Zigarettenrauch
Ältliches Hotel in guter Lage und solidem Preis-Leistungsverhältnis
7.0Die Lage direkt an einer Straßenbahnhaltestelle ist sehr gut! Man merkt schon, dass das Hotel und die Zimmer etwas in die Jahre gekommen sind, das Preis-Leistungsverhältnis stimmt aber insgesamt.
− Der Mann vom Check-in war leider unfreundlich, die Dame beim Auschecken allerdings sehr nett. Der Abfluss in der Dusche war nicht sauber, überall Haare. Die Dusche ist nicht bodentief, sondern in die Badewanne integriert; für ältere Leute vielleicht daher schwierig...
Good to know
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
›Pets
Pets are allowed on request. Charges may be applicable.
›Internet
WiFi is available in all areas and is free of charge.
›Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
›Children and extra bed policy
Children of any age are allowed.
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›Parking
Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.